What is MSP360 Managed Backup?
MSP360 Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMSP360 Managed Backup Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on MSP360 Managed Backup.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MSP360 Managed Backup?
Pros
- Enables Productivity
- Client Friendly Policies
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Backup Automation
Replication for Long Term Storage and Disaster Recovery
Application Awareness
Backup of Cloud Based Data
Backup Monitoring and Reporting
Physical Backup for Multiple Platforms
Virtual Machine Backup
Replication for High Availability
File Explorer Granular Restore
Deduplication Implementation
Integration With Storage Arrays
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Also Featured in...
MSP360 Managed Backup Screenshots
MSP360 Managed Backup Videos
MSP360 Backup: A Powerful Cross-Platform Backup and Disaster Recovery Solution
web panel
image-based backup wizard
file backup wizard
cloud storages
MSP360 Managed Backup Reviews
Soporte G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Fantastic product and easy to use
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
MSP360 Manage Backup's main feature is the review on a web platform hosted in the cloud from which to centralize all endpoints, this makes the use of the program much easier and reduces the time spent.
What is your favorite aspect of this product?
Its speed, its ease of use and its high integration with other solutions
What do you dislike most about this product?
Its little customization of the portal and the backup agent
What recommendations would you give to someone considering this product?
MSP365 Managed Backup is an excellent solution for protecting data in Microsoft 365 environments. It offers automatic and continuous backups, fast and easy recovery, and an intuitive interface for managing and restoring data. Ideal for maintaining the integrity of emails, documents and critical settings without hassle.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ketan M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Game changer, excellent product and easy to use.
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
MSP360 is a robust solution for IT professionals and MSPs.
What is your favorite aspect of this product?
As an IT professional and MSP, I've relied on MSP360 Managed Backup for two years. The platform's intuitive interface provides a comprehensive overview of backed-up computers and servers, delivering the level of detail expected from a dedicated MSP.
What do you dislike most about this product?
The ability to remotely connect to devices directly from the portal, either through the browser or a dedicated application, is a game-changer for troubleshooting. Additionally, the option to execute PowerShell commands remotely enhances efficiency.
What recommendations would you give to someone considering this product?
Leveraging the remote access features, friendly interface and disaster recovery and file sync and share.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anderson R.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Intuitive and easy to use
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
Its use only in a web environment
What is your favorite aspect of this product?
How intuitive it is
What do you dislike most about this product?
The low customization of the portal and its agents
What recommendations would you give to someone considering this product?
It is a simple platform, easy to use and has very good integrations, and what stands out most is its excellent support
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing