What is MSP360 Managed Backup?
MSP360 Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MSP360 Managed Backup?
Pros
- Enables Productivity
- Client Friendly Policies
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Backup Automation
Replication for Long Term Storage and Disaster Recovery
Application Awareness
Backup of Cloud Based Data
Backup Monitoring and Reporting
Physical Backup for Multiple Platforms
Virtual Machine Backup
Replication for High Availability
File Explorer Granular Restore
Deduplication Implementation
Integration With Storage Arrays
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Also Featured in...
MSP360 Managed Backup Screenshots
MSP360 Managed Backup Videos
MSP360 Backup: A Powerful Cross-Platform Backup and Disaster Recovery Solution
web panel
image-based backup wizard
file backup wizard
cloud storages
MSP360 Managed Backup Reviews
Sergio N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Good solution, some areas for improvement
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
Many storage options for cloud backup
What is your favorite aspect of this product?
A single remote console to manage all the backups
What do you dislike most about this product?
Support could be more efficient
What recommendations would you give to someone considering this product?
As remote backup is perfect.
Pros
- Trustworthy
- Helps Innovate
- Continually Improving Product
- Efficient Service
Joe W.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Oct 2023
Pricing is cheap, licencing is a little weird
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
Very cheap pricing
What is your favorite aspect of this product?
Can use your own storage
What do you dislike most about this product?
licencing is confusing
What recommendations would you give to someone considering this product?
get a cheap licence to test it out
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anna N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Fabulous product!
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
It's user friendly features.
What is your favorite aspect of this product?
EVERYTHING
What do you dislike most about this product?
Not available
What recommendations would you give to someone considering this product?
Just do it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing