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DPS Software

MyLegalSpace (MLS)

Composite Score

7.1 /10

CX Score

7.4 /10

5 Reviews Write a Review

What is MyLegalSpace (MLS)?

MyLegalSpace(MLS) is the client portal solution for law firms from DPS Software, complemented by mobile app, DPS SafeChat.

Company Details

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MyLegalSpace (MLS) Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 91%
Conflict Resolution:: 88%
Strategy & Innovation:: 86%
Service Experience:: 98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MyLegalSpace (MLS)?

0% Negative

9% Neutral

91% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Feature Ratings

Average 80

Matter Management

Docket Management

Tasks and Workflow Management

Court Management

Reporting Components

Document Management

Contact Management

Calendaring

Time Management

Conflict Management

Billing

Vendor Capability Ratings

Average 75

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Vendor Support

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

MyLegalSpace (MLS) Reviews

Michelle B.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2020

Good product. Don’t know the price

Likeliness to Recommend

8 /10

What differentiates MyLegalSpace (MLS) from other similar products?

I don’t pick my software out

What is your favorite aspect of this product?

Calendar aspect

What do you dislike most about this product?

I don’t really dislike anything

What recommendations would you give to someone considering this product?

It’s a good product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

MyLegalSpace (MLS)

What is MyLegalSpace (MLS)?

Company Details

Need Assistance?

MyLegalSpace (MLS) Ratings

87 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love MyLegalSpace (MLS)?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Matter Management Includes centralized database, matter planning, and matter categorization.

Docket Management Includes court record book, case scheduling, and search capabilities.

Tasks and Workflow Management Includes the ability to assign tasks to project personnel and automate workflow between users with control points and sign-offs.

Court Management Includes case history, court case records, prosecutor attorney and defendant records, docket, fines and jury management, and subpoena and warrant tracking.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Contact Management Includes legal CRM, case and client history, and client portals.

Calendaring Includes deadlines, appointments, client and court scheduling, and docketing.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Conflict Management Includes case conflict checking, client list conflict management, conflict searching tools, and conflict resolution.

Billing Includes invoice management, time capture, and expense tracking.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

MyLegalSpace (MLS) Reviews

Michelle B.

Good product. Don’t know the price

Likeliness to Recommend

Pros

Title

Feature Ratings

Matter Management

Docket Management

Tasks and Workflow Management

Court Management

Reporting Components

Document Management

Contact Management

Calendaring

Time Management

Conflict Management

Billing

Vendor Capability Ratings

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Vendor Support

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration