What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
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93 Plan to Renew
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83 Satisfaction of Cost Relative to Value
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Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 81%
- Conflict Resolution:
- 85%
- Strategy & Innovation:
- 89%
- Service Experience:
- 86%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Helps Innovate
- Reliable
- Inspires Innovation
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Request Tracing
Transaction Request Performance
Non-Commodity Operating Systems
Application Metric Reporting
Error Reporting
Cloud/On-Prem/Hybrid Deployment
Code Performance Monitoring
Application Discovery
Server Monitoring
Synthetic Monitoring (RUM)
Domain-Agnostic AI/ML
Vendor Capability Ratings
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Business Value Created
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
New Relic Reviews
Syed Muhammad Z.
- Role: Operations
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Jun 2022
Features Disappoint
Likeliness to Recommend
What differentiates New Relic from other similar products?
New Relic is an organization that has developed from ground level and have achieved a lot in a short time. It is providing customizable solution to the market in the field of application performance testing
What is your favorite aspect of this product?
My favourite aspect is that New Relic provides insight of the application performance as a user. It adds a bot to the device which constantly monitors and captures KPI's and then supports it with the analytics.
What do you dislike most about this product?
I woldn't say i dislike but i would recommend them to work more on the Revenue Assurance and Fraud Detection side and survey what clients actually need .
What recommendations would you give to someone considering this product?
I would recommend the New Relic team to improve their overall UI and focus on application performance testing along with the data rate consumption of a particular application to verify charging on the network end.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Inspires Innovation
Peter S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
A robust tool to monitor entire stack.
Likeliness to Recommend
What differentiates New Relic from other similar products?
It detects anomalies, discover root causes and prioritize performance across distributed environment. With APM, you can deploy, monitor, and scale service with confidence. Offers query based analytics to help us mend anomalies. It Strives to find root causes faster and correlate infrastructure health with perfomance and customer impact on one platform.
What is your favorite aspect of this product?
The instant observability to monitor whole stack of the ecosystems. Integration with the leading cloud providers. You can easily ingest and search any volume of data either on cloud or on premises.
What do you dislike most about this product?
No amazement. Offers cross platform observability experience to solve arising problems. You can see and manage all our errors from a single source. We get complete app visibility from backend APIs to front end devices.
What recommendations would you give to someone considering this product?
New relic makes hosting and securing your telemetry data easy. Creates effective dashbords to bring together data from anywhere in the platform. Has a Simple and transparent pricing.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Daniel T.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2022
A suave tool with great visibility and analytics.
Likeliness to Recommend
What differentiates New Relic from other similar products?
It assists to discover anomalies, discover the root causes of problems and optimize performance across the environment. With APM, you can deploy, monitor, and scale services with a lot of confidence. It has auto instrumentation and curated views that help to not stand up serves and stitch together tools.
What is your favorite aspect of this product?
The query-based analytics and customization help you to stay on top of complex issues in the environment. It helps to discover anomalies and improve on the key area that is crucial to your business. Integrates effectively with other leading tools.
What do you dislike most about this product?
No yikes. The best tool to troubleshoot, debug and optimize performance across the ecosystem. You get connected context from logs, infrastructure, applications, tracing, and end-user experience without having to switch from one app to another. Solves anomalies in minutes.
What recommendations would you give to someone considering this product?
Ease of use. Best in terms of security. A suave tool to monitor stack.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
