What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Helps Innovate
- Efficient Service
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Application Request Tracing
Application Metric Reporting
Cloud/On-Prem/Hybrid Deployment
Code Performance Monitoring
Application Discovery
Error Reporting
Non-Commodity Operating Systems
Enterprise Cloud Platform Support
Server Monitoring
Synthetic Monitoring (RUM)
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Quality of Features
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
New Relic Reviews
Kartik ..
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
In the Observability Domain New Relic is the best
Likeliness to Recommend
What differentiates New Relic from other similar products?
Its ability to Perform Application Monitoring way better than any other observability tool. And its Sources and Decisions Parameter
What is your favorite aspect of this product?
The synthetics and the NRQL's
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
Its a great observability tool
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Atul K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Nov 2023
Best monitoring tool
Likeliness to Recommend
What differentiates New Relic from other similar products?
New Relic provides full-stack observability, allowing organizations to monitor and gain insights into the entire technology stack, including applications, infrastructure, and user experiences. This holistic approach can help in identifying and resolving issues across the entire environment. this is one of the best feature that we can use to monitor our infrastructure.
What is your favorite aspect of this product?
New Relic leverages artificial intelligence (AI) and machine learning (ML) to analyze large datasets and provide actionable insights. This includes features like anomaly detection, root cause analysis, and predictive analytics. this is my favorite tool that i am using.
What do you dislike most about this product?
the documentation of this is not as good as we are expecting.
What recommendations would you give to someone considering this product?
If you are looking for a complete monitoring tool for your infrastructure, this is the tool that will end your search.
Pros
- Efficient Service
- Caring
- Respectful
- Acts with Integrity
pavani k.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Nov 2023
Great observability tool
Likeliness to Recommend
What differentiates New Relic from other similar products?
easy to use with great user interface and it has all in one tool for observability features.
What is your favorite aspect of this product?
User friendly, comprehensive monitoring.
What do you dislike most about this product?
Pricing and user license model every year it's changing and more expensive.
What recommendations would you give to someone considering this product?
All in one tool for alerting and dashboarding and API browser, infrastructure and best in industry
Pros
- Reliable
- Inspires Innovation
- Respectful
- Acts with Integrity
