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NICE Robotic Process Automation Logo
NICE Robotic Process Automation Logo
NICE Ltd

NICE Robotic Process Automation

Composite Score
6.4 /10
CX Score
6.9 /10
Category
NICE Robotic Process Automation
6.4 /10

What is NICE Robotic Process Automation?

The NICE Virtual workforce comprises software robots that are installed on back-end servers, with the capabilities to take over all the repetitive, admin driven processes facing the human workforce everyday. A variety of tasks can be executed independently without human intervention, freeing up employees to focus their attention on more valuable business priorities.

Company Details


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NICE Robotic Process Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NICE Robotic Process Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

78 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NICE Robotic Process Automation?

0% Negative
19% Neutral
81% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Feature Ratings

Average 67

Distributed Work

77

Concurrent Work

77

Exception Handling

76

Native AI

75

Performance Monitoring

74

Role-Based Access

71

Automation Apps

70

Action Logging

69

Sentiment Analysis

69

User Libraries

69

Real-Time Debugging

67

Vendor Capability Ratings

Average 68

Availability and Quality of Training

75

Ease of Customization

73

Ease of Implementation

72

Ease of IT Administration

71

Vendor Support

70

Quality of Features

68

Business Value Created

65

Usability and Intuitiveness

65

Breadth of Features

64

Ease of Data Integration

62

Product Strategy and Rate of Improvement

59

NICE Robotic Process Automation Reviews

Jonas P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

NICE RPA makes it easy to automate daily business

Likeliness to Recommend

9 /10

What differentiates NICE Robotic Process Automation from other similar products?

NICE Robotic Process Automation software helps increase productivity, decrease costs, and improve every process's quality. It's easy to use and doesn't suffer any delays, making it an excellent choice for time, cost and functionality. It's even helped us improve the customer experience by quickly automating any process. Many of my daily tasks and processes are automated with this software

What is your favorite aspect of this product?

Digital AI strategies can transform your business by creating automated procedures that aren't likely to make mistakes and can run 24 hours a day, seven days a week. These strategies don't tire people out, making them the ideal choice for long-term digital transformation. Once identified, businesses can get AI assistance in overcoming any bottlenecks. Automated software robots are a must-have for companies willing to stay competitive in the current industry.

What do you dislike most about this product?

Using artificial intelligence has made it possible to conduct digital transformation. I’ve chosen to work with NICE ROBOTIC PROCESS AUTOMATION for my automation software needs.

What recommendations would you give to someone considering this product?

Many business processes require tedious, mundane or time-consuming tasks that must be repeated repeatedly. Using NICE Robotic Process Automation software can simplify these repetitive tasks by using artificial intelligence across your enterprise. It allows you to perform almost any job in a matter of minutes. Digital transformation allows businesses to transition from manual to automated processes seamlessly. This includes using RPA bots that can perform tasks that would otherwise require hours of human labor.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vindhya M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2022

Decent Automation Tool To Start

Likeliness to Recommend

7 /10

What differentiates NICE Robotic Process Automation from other similar products?

Helps in automating front and back end applications. Easy to access and learn. Looks a low code platform for performing the automation. Understood the integration part is quite easy especially while working with desktop and web applications. Effective and scalable product.

What is your favorite aspect of this product?

Desktop and web application automation is favorite,

What do you dislike most about this product?

Nothing as i am still exploring a lot.

What recommendations would you give to someone considering this product?

Start exploring,learning and keep growing and Start automating

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2022

good product

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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