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What is NinjaOne Platform?

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs.

Company Details


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NinjaOne Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NinjaOne Platform.

91 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NinjaOne Platform?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Management Console

89

Deployment

89

Automation

88

Third Party Application Patching

85

Approval Process

85

Assessment

84

Validation

82

Testing

82

Scheduling

82

Notifications

81

Reporting

79

Vendor Capability Ratings

Average 84

Ease of Implementation

90

Usability and Intuitiveness

89

Quality of Features

87

Breadth of Features

87

Ease of IT Administration

87

Product Strategy and Rate of Improvement

84

Business Value Created

83

Vendor Support

83

Availability and Quality of Training

78

Ease of Data Integration

77

Ease of Customization

73

NinjaOne Platform Reviews

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Great remote admin features

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joshua D.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use, at a great price.

Likeliness to Recommend

9 /10

What differentiates NinjaOne Platform from other similar products?

As a small shop, this gives us everything we need without having extra “bells and whistles” and at a great price.

What is your favorite aspect of this product?

Constant monitoring of devices.

What do you dislike most about this product?

Nothing I dislike. I am just waiting for them to implement their software repository.

What recommendations would you give to someone considering this product?

Definitely give it a try, especially if you are a small or medium sized business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohammed S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

A quick patch management for software updates

Likeliness to Recommend

9 /10

What differentiates NinjaOne Platform from other similar products?

Ninja One focuses on automation which can save time, decrease human mistakes, and ensure that devices are always up to date with the most recent updates.

What is your favorite aspect of this product?

Ninja One  has a user friendly design which shows the patches , fail, pending installations with separate tabs and describes the patch content with its size and automated patch installations helps to save lot of time for me.

What do you dislike most about this product?

Sometimes the patch synchronization with the system takes a lot of time to install when there is not a proper internet connection.

What recommendations would you give to someone considering this product?

Ninja One's patch management includes a number of software providers . This  is essential if your organization use diverse software's

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service
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