NinjaOne Platform

What differentiates NinjaOne Platform from other similar products?

NinjaOne is a robust platform that has drastically changed the way I give IT services to my clients. With Ninja, I can put all of my IT tools and management under one roof, making it exceedingly simple to keep track of all of my servers and workstations. Their support team is OUTSTANDING, providing prompt and useful responses to my inquiries. My account manager calls me personally to go through any issues and make sure everything is working smoothly. I particularly like how it may give a centralized platform for remote monitoring and management for enterprises.

What is your favorite aspect of this product?

My favorite element of Ninja One is the product’s community. The integrations are fantastic, the customer support is outstanding, and the Discord community is active and well. The company’s development of this product is truly transparent. This attracts my interest not only in the product but also in how I might use their integrations to better serve my organization. I truly like how effective the stuff is. It meets all of my RMM requirements, and interacting with their team is always a pleasure. They value customer feedback, as the product is continually evolving and improving.

What do you dislike most about this product?

While I appreciate the interface’s simplicity, particularly for RMM reasons, I believe there is space to improve the ticketing component. A smoother method for updating third-party apps would also be good, as I occasionally need to intervene manually.

What recommendations would you give to someone considering this product?

NinjaRMM provides a comprehensive remote monitoring and management solution that streamlines IT operations. Its benefits include real-time network health analytics, proactive issue resolution, and quick software deployment. The platform improves security by integrating patch management and antivirus software. Centralized control streamlines device management while increasing productivity. Customizable notifications provide rapid responses to key occurrences. Its reporting and analytics make data-driven decisions easier. Overall, this all-in-one solution improves operational efficiency, decreases downtime, and improves overall IT infrastructur

What differentiates NinjaOne Platform from other similar products?

NinjaOne is a cloud-native platform for remote monitoring and management. It facilitates comprehensive features for endpoint management, automation, and support. It is extremely user-friendly, unlike its opponents. It does not demand complex on-premise setups or any additional onboarding. Making it favorable for us to deploy.

What is your favorite aspect of this product?

NinjaOne has a clean and intuitive user interface, making it accessible for even beginners. One with basic knowledge can navigate it, whereas other platforms get bloated and complex. It has quick and lightweight remote access. This means no external source is needed. Also, it is speedy, and trustworthy software, which does not slow down endpoints.

What do you dislike most about this product?

There is no built-in ticketing system on the NinjaOne platform. We have to integrate it with separate PSA tools. For example, Connect Wise Manage, and Autotask.

What recommendations would you give to someone considering this product?

NinjaOne is a strong RMM solution for IT teams and MASPs who want lightweight, and automation-friendly software to maximize its benefits, one should have a deep understanding of automation and reporting capabilities. So, take the help of given tutorials to get familiar with it.