Odoo Customer Reviews 2025 | SoftwareReviews

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Odoo

Composite Score

8.1 /10

CX Score

8.5 /10

49 Reviews Write a Review

What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Awards & Recognition

Odoo won the following awards in the Accounting - Enterprise category

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2024 Data Quadrant Champion

Latest Award, 2024

10 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

7 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

Down 1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Down 1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 99%
Negotiation and Contract:: 93%
Conflict Resolution:: 98%
Strategy & Innovation:: 99%
Service Experience:: 98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative

3% Neutral

97% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 87

General Ledger Chart of Accounts

Reconciliation

Integration APIs

Accounts Payable Purchase Orders

Accounts Receivable Invoicing

Expense Management

Project Accounting

Dashboards, Analytics and Reporting

Budgeting Forecasting

Cost Revenue Tracking

Cash Flow Management

Vendor Capability Ratings

Average 84

Quality of Features

Ease of Customization

Business Value Created

Ease of Implementation

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Also Featured in...

Enterprise Resource Planning - Midmarket

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View Odoo in this category (opens in a new tab)

Odoo Reviews

tommy c.

Role: Finance
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Fantastic suite of business applications

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

In the Enterprise version, you pay for the license cost of specific applications depending on the number of users. only for what you really need - and do not pay for the entire "complex" solution with a bunch of unnecessary functionality

What is your favorite aspect of this product?

comprehensive solution Fully customizable open-source software Easy to use user interface Able to expand

What do you dislike most about this product?

Currently everything is ready and working perfectly with this solution.

What recommendations would you give to someone considering this product?

This is a great system, any company can use

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Benjamin J.

Role: Sales Marketing
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Perfect for the small or mid sized business

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

The range of different applications that are all connected allows you to create a custom business suite without the high dollar amount.

What is your favorite aspect of this product?

It's a one stop shop for business software

What do you dislike most about this product?

When you do true code customization it can throw everything out of shape if you're not careful.

What recommendations would you give to someone considering this product?

Really play with it and understand how each model works before committing but otherwise we've been really happy with it!

Pros

Performance Enhancing
Enables Productivity
Fair
Appreciates Incumbent Status

Cons

Less Generous
Under Delivered
Less Friendly Negotiation

Role: Human Resources
Industry: Retail
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Apr 2022

Amazing Business Management System

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Latest Research

Odoo

What is Odoo?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

Odoo Ratings

89 Likeliness to Recommend

Down 1 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Down 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Odoo?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Integration APIs Ability of the software to interface with legacy and other third party applications.

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Enterprise Resource Planning - Midmarket

Odoo Reviews

tommy c.

Fantastic suite of business applications

Likeliness to Recommend

Pros

Benjamin J.

Perfect for the small or mid sized business

Likeliness to Recommend

Pros

Cons

Amazing Business Management System

Likeliness to Recommend

Pros

Most Popular Odoo Comparisons

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Title

Down 1
Since last award

Down 1
Since last award

Feature Ratings

General Ledger Chart of Accounts

Reconciliation

Integration APIs

Accounts Payable Purchase Orders

Accounts Receivable Invoicing

Expense Management

Project Accounting

Dashboards, Analytics and Reporting

Budgeting Forecasting

Cost Revenue Tracking

Cash Flow Management

Vendor Capability Ratings

Quality of Features

Ease of Customization

Business Value Created

Ease of Implementation

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Usability and Intuitiveness