What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
General Ledger Chart of Accounts
Reconciliation
Budgeting Forecasting
Project Accounting
Accounts Payable Purchase Orders
Expense Management
Integration APIs
Cash Flow Management
Dashboards, Analytics and Reporting
Accounts Receivable Invoicing
Cost Revenue Tracking
Vendor Capability Ratings
Quality of Features
Ease of Customization
Business Value Created
Ease of Implementation
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
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Odoo Reviews
Michael S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
Influential and adaptable accounting software
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo Accounting is a comprehensive accounting program. That allows us to automate most of our tasks and ensure accountant productivity that is at the forefront of its growth. Management of the bills, invoices, and customers is easy with Odoo and it offers features for follow-up on payments.
What is your favorite aspect of this product?
To manage our firm finances, we use Odoo in our finance and accounting department. All accounting aspects, such as setting fiscal years, creating accounts charts, tax administration, defining payment methods and conditions, and many more, are done very easily here. It is just fantastic for our organization. It has a powerful and customized accounting dashboard, which is also my favorite.
What do you dislike most about this product?
The time it takes for support to respond is awful. The average response time is five days or a week. Whenever we have a problem, we must hire someone to assist us with our problem as well as to simplify upkeep. They don't offer much help, and when they do, it's just too late.
What recommendations would you give to someone considering this product?
Customized Odoo connectors are available, and the dashboard is also customizable for your business processes, you can fine-tune your processes down to the last detail. Odoo is immediately adjustable and available for use, and due to its simplicity, it can be put to profitable use in the organization right away.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cilia F.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
We have been delighted with Odoo
Likeliness to Recommend
What differentiates Odoo from other similar products?
We have found it to be a very complete and comprehensive software because of the many functions it has. It has made our daily work easier with the automation of some processes such as invoices to suppliers, accounts payable and accounts receivable. These were repetitive tasks and now thanks to Odoo they are done automatically.
What is your favorite aspect of this product?
It is a tool with very useful functions such as tracking our inventory, automation of contracts with suppliers, all the accounting and administrative procedure of a company, to the functions of inventory, suppliers, contracts. The integration with other applications such as PayPal, Xero accounting and google apps integration, has also helped us to better organize the functions of our department.
What do you dislike most about this product?
It really has a lot of functions, and although it is a positive feature, it can be confusing to learn, so it takes time to understand the program and know all its functions. In this regard, the technical support is not the most helpful, so we have had to rely on internet videos to learn more about the program.
What recommendations would you give to someone considering this product?
A very complete accounting system, which adds many more functions and features than any other software I know, which allows to have greater scope in the tasks and activities of the company, inventory, suppliers, logistics and financial area.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Kuria M.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Simple But Offers Great Features
Likeliness to Recommend
What differentiates Odoo from other similar products?
When it comes to accounting, Odoo offers some of the best features. Besides accounting, it also makes inventory management easy.
What is your favorite aspect of this product?
I like that Odoo is affordable I like that it offers great features and very capable when it comes to accounting and inventory management. Using Odoois easy.
What do you dislike most about this product?
There isn't really anything to complain about as Odoo has been great
What recommendations would you give to someone considering this product?
For accounting and inventory management, I recommend Odoo. It's affordable, offers best features and it's easy to use too.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Efficient Service
