What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceOdoo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Odoo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
General Ledger Chart of Accounts
Reconciliation
Budgeting Forecasting
Project Accounting
Accounts Payable Purchase Orders
Expense Management
Integration APIs
Cash Flow Management
Dashboards, Analytics and Reporting
Accounts Receivable Invoicing
Cost Revenue Tracking
Vendor Capability Ratings
Quality of Features
Ease of Customization
Business Value Created
Ease of Implementation
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Also Featured in...
Odoo Reviews
Ausrine S.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Fantastic ERP Solution for small businesses!
Likeliness to Recommend
What differentiates Odoo from other similar products?
What stands out about Odoo is that it offers a whole ecosystem of business management tools that can be used together in order to deliver more benefit to the business. Also, Odoo is unique because its core software is open source and is able to work in a Linux environment.
What is your favorite aspect of this product?
I have been using Odoo since back when it was called OpenERP and I really enjoyed how user-friendly and easy to use it is. Managing customer accounts is a quick and straightforward process, even for beginners. I also like that it has a free trial so that you can try the specific Odoo apps that you are interested in before making a purchase. I love using the Odoo Studio to create custom apps as well as use the free third-party apps available to use. Overall, Odoo has enabled our team to be a lot more efficient with our end-to-end customer management process and be better at what we do.
What do you dislike most about this product?
There is nothing particular that I dislike about Odoo. It's a fantastic tool and it keeps getting better with time!
What recommendations would you give to someone considering this product?
If your business is looking for a business management suite that is powerful yet affordable, I highly recommend giving Odoo a try in order to see whether it suits your broader vision and business requirements.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
EMMA B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Great product but some failed functionalities
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo offers all solutins in one product.
What is your favorite aspect of this product?
Odo includes al that is needed to run an organization that is CRM, sales, project management, or inventory management, all in one solution. Ease of customization. Can be used for both small and large businesses and easily add the functionalities that the business requires.
What do you dislike most about this product?
The documentation is not as detailed as should be so not that helpful. The support team is not as responsive as should be and not helpful. Some of the feartures dont work properly as they should.
What recommendations would you give to someone considering this product?
Odoo is a great product although some of its functionalities dont work well so anyone considering to buy this product should ensure that what their organization needs in terms of functionality actually works.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features