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Onfleet Inc

Onfleet

Composite Score

6.7 /10

CX Score

6.5 /10

5 Reviews Write a Review

What is Onfleet?

Onfleet is the trusted last mile delivery solution for thousands of companies across dozens of industries including food and beverage, retail, e-commerce, furniture, pharmacy and more.

Company Details

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Onfleet Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

85 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Onfleet?

0% Negative

0% Neutral

100% Positive

Pros

Efficient Service
Reliable
Includes Product Enhancements
Helps Innovate

Cons

Vendor's Interest First
Less Generous
Under Delivered

Feature Ratings

Average 79

Mobile

Scheduling

Driver Management

Fleet Management

Route Optimization

Route Planning

CRM Integration

GPS Tracking

Load Optimization

Analytics and Reporting

Fuel Management

Vendor Capability Ratings

Average 79

Business Value Created

Vendor Support

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of Data Integration

Onfleet Reviews

Susan M.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Apr 2024

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Onfleet from other similar products?

The Coordinates feature is great, it allows you to put in coordinates instead of an address.

What is your favorite aspect of this product?

The coordinates feature is my favorite. Since several of my customers have brand new houses that are not on the map yet.

What do you dislike most about this product?

The search feature for a past job. It only allows 30 days I wish it would go back longer, and also let me pull a report.

What recommendations would you give to someone considering this product?

This is a great product, I prefer to put them in induvial though, instead of the document. It may work easier for you as well.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Patrick S.

Role: Operations
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Easy to use. Very accurate and efficient.

Likeliness to Recommend

9 /10

What differentiates Onfleet from other similar products?

Ease of use.

What is your favorite aspect of this product?

Uploading spreadsheets with orders and routing effectiveness.

What do you dislike most about this product?

Nothing.

What recommendations would you give to someone considering this product?

No recommendations

Pros

Continually Improving Product
Reliable
Trustworthy
Caring

Philip G.

Role: C-Level
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Reliable, easy to use, and a must-have!

Likeliness to Recommend

10 /10

What differentiates Onfleet from other similar products?

The interface is snappy and quick. The mobile app is solid and works all the time.

What is your favorite aspect of this product?

The flexibility to make it how we need it to work.

What do you dislike most about this product?

A few custom things I would like to add that are not available. Hopefully, they will be added soon.

What recommendations would you give to someone considering this product?

Demo it, It's a must have if you have a delivery fleet.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Latest Research

Onfleet

What is Onfleet?

Company Details

Need Assistance?

Onfleet Ratings

89 Likeliness to Recommend

85 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+68 Net Emotional Footprint

How much do users love Onfleet?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Driver Management Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Fleet Management Includes vehicle financing, maintenance and tracking, drive and speed management, fuel management, and inventory.

Route Optimization Includes route logistics, fuel efficiency and conservation, and real-time traffic assessment.

Route Planning Includes assigned territories, daily and multi-day route planning, toll costs, and route modeling.

CRM Integration Includes deep, seamless integration with CRM data and features.

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Load Optimization Includes freight planning, cargo management, and load logistics.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Fuel Management Includes fuel mileage reporting, fuel usage, and fuel performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Onfleet Reviews

Susan M.

Fantastic Product

Likeliness to Recommend

Pros

Patrick S.

Easy to use. Very accurate and efficient.

Likeliness to Recommend

Pros

Philip G.

Reliable, easy to use, and a must-have!

Likeliness to Recommend

Pros

Title

Feature Ratings

Mobile

Scheduling

Driver Management

Fleet Management

Route Optimization

Route Planning

CRM Integration

GPS Tracking

Load Optimization

Analytics and Reporting

Fuel Management

Vendor Capability Ratings

Business Value Created

Vendor Support

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of Data Integration