OpenLink Customer Reviews 2024

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OpenLink

Composite Score

7.2 /10

CX Score

7.8 /10

8 Reviews Write a Review

What is OpenLink?

OpenLink is a Transaction Lifecycle Management (TLM) software, providing decision support for trading and managing risks of physical and financial assets in energy, financial services, and commodity markets.

Company Details

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OpenLink Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenLink?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 72

Anti Money Laundering

Transaction Monitoring

Fraud Management

Policy Management

Cheque Management

Asset Liability Management

Stress Tests

Market Risk Management

Credit Risk Management

Analytics and Reporting

Regulatory Compliance and Audit

Vendor Capability Ratings

Average 80

Breadth of Features

Vendor Support

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

OpenLink Reviews

Kevin K.

Role: Finance
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic reliable product.

Likeliness to Recommend

8 /10

What differentiates OpenLink from other similar products?

Flexibility Reliability

What is your favorite aspect of this product?

The different types of risk management tools available

What do you dislike most about this product?

The product meets my and organization's needs

What recommendations would you give to someone considering this product?

For risk professional, this is the best product since it has various risk management tools.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Lehar A.

Role: Finance
Industry: Finance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2024

Easy to hsey

Likeliness to Recommend

10 /10

What differentiates OpenLink from other similar products?

It's variety of features

What is your favorite aspect of this product?

It's simplicity

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

First, check if it alings with your objectives or not

Pros

Trustworthy
Unique Features
Inspires Innovation
Respectful

Elias V.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

It's a User-friendly software.

Likeliness to Recommend

7 /10

What differentiates OpenLink from other similar products?

Ease of use

What is your favorite aspect of this product?

Able to modify some aspects of models to your business needs.

What do you dislike most about this product?

IT dependency

What recommendations would you give to someone considering this product?

Would be good to try out.

Pros

Continually Improving Product
Reliable
Enables Productivity
Unique Features

Latest Research

OpenLink

What is OpenLink?

Company Details

Need Assistance?

OpenLink Ratings

82 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love OpenLink?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti Money Laundering Includes suspicious behavior identification, currency transaction reporting, case management and customer due diligence checks.

Transaction Monitoring Includes Know Your Customer (KYC), cash deposits and withdrawals, wire transfers, and ACH activity management.

Fraud Management Includes identity theft protection, fraud alerts, payer authentication, and fraud investigations.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Cheque Management Includes cheque printing, cheque tracking, cheque payment processing, and cheque verification.

Asset Liability Management Includes interest rate risk, liquidity risk, and funding and capital management.

Stress Tests Includes crisis simulations, scenario generation, and scenario analysis.

Market Risk Management Includes equity risk, currency risk, and commodity risk.

Credit Risk Management Includes credit assessment, credit scoring, and credit risk analysis.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance and Audit Ability to adhere to laws, regulations, guidelines, and specifications relevant to the business. Ability to store documents and trails for audit access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

OpenLink Reviews

Kevin K.

Fantastic reliable product.

Likeliness to Recommend

Pros

Lehar A.

Easy to hsey

Likeliness to Recommend

Pros

Elias V.

It's a User-friendly software.

Likeliness to Recommend

Pros

Title

Feature Ratings

Anti Money Laundering

Transaction Monitoring

Fraud Management

Policy Management

Cheque Management

Asset Liability Management

Stress Tests

Market Risk Management

Credit Risk Management

Analytics and Reporting

Regulatory Compliance and Audit

Vendor Capability Ratings

Breadth of Features

Vendor Support

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement