What is OpenText Extended ECM?
OpenText Content Suite facilitates an agile information governance strategy designed to reduce risk and mitigate the cost of growing volumes of content in the enterprise – freeing strategic CIOs to focus on using information to drive growth and innovation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText Extended ECM?
Pros
- Acts with Integrity
- Reliable
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Permissions Management
Search
ECM Document Management
Workflow Process Automation
Mobile
Collaboration
File Approvals Esignatures
Capture Channels
Ediscovery Audit Trail
File Conversion
Metadata Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
OpenText Extended ECM Reviews
Balram V.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Fantastic product! Really benefited with growth
Likeliness to Recommend
What differentiates OpenText Extended ECM from other similar products?
OpenText ECM eases the document/content creation , archiving and information control within the organization leveraging security features , access control etc.
What is your favorite aspect of this product?
OpenText ECM provides power to integrate with various ERP, CRM and other enterprise systems like SAP providing data availability across the organization. Document retention and supportive API to fetch documents at runtime enhances its coverage. This awesome platform facilitates .to organize and to categorize the different versions of documents to repository. It's file format conversions and metadata management in background seems awesome.
What do you dislike most about this product?
Non Tech people should have to take proper training to use ECM to increase productivity.
What recommendations would you give to someone considering this product?
If Some want to enhance productivity on the organization by leveraging its various usage features can use OpenText ECM.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dmitrii S.
- Role: Consultant
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2024
Powerful, Reliable and Proven in time
Likeliness to Recommend
What differentiates OpenText Extended ECM from other similar products?
A little bit conservative UI.
What is your favorite aspect of this product?
Great reliability, flexible and scalable application architecture. Clustering and High Availability. Backward compatibility for long-time documents storage. Retention management. SAP certification and support. Ready-tu-use Blueprints for different business areas.
What do you dislike most about this product?
Some inner technologies are outdated and non-flexible.
What recommendations would you give to someone considering this product?
Plan enough efforts for ECM Platform implementation. Do not expect to get ready to use, box-like solution.
Pros
- Reliable
- Efficient Service
- Acts with Integrity
- Security Protects
Cons
- Vendor Friendly Policies
- Under Delivered
- Less Transparent
Fabian L.
- Role: Consultant
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Jan 2024
Easy to deploy, easy to use.
Likeliness to Recommend
What differentiates OpenText Extended ECM from other similar products?
I have 18 years of experience in implementing enterprise content management solutions in different industries, I can say that OpenText Extended ECM are specialized solutions for unique businesses that have to comply with business continuity.
What is your favorite aspect of this product?
Integrations with business partners, such as SAP, Salesforce,Microsoft
What do you dislike most about this product?
A little bit pricey
What recommendations would you give to someone considering this product?
With a company-wide repository and a unique information organization model, you could set up document management in OpenText in 3-4 months.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
