What is OpenText Extended ECM?
OpenText Content Suite facilitates an agile information governance strategy designed to reduce risk and mitigate the cost of growing volumes of content in the enterprise – freeing strategic CIOs to focus on using information to drive growth and innovation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText Extended ECM?
Pros
- Acts with Integrity
- Reliable
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Permissions Management
Search
ECM Document Management
Workflow Process Automation
Mobile
Collaboration
File Approvals Esignatures
Capture Channels
Ediscovery Audit Trail
File Conversion
Metadata Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
OpenText Extended ECM Reviews
Pedro J.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2023
The best and most expensive
Likeliness to Recommend
What differentiates OpenText Extended ECM from other similar products?
The ease and consistency of its integration with the SAP system
What is your favorite aspect of this product?
Robust and easy to integrate
What do you dislike most about this product?
The price is really expensive.
What recommendations would you give to someone considering this product?
If you have an SAP system and want to integrate it with a document management system, this is the right product for you. But be aware of its price and that you will have to maximize its use.
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Caring
Cons
- Vendor's Interest First
MS C.
- Role: Consultant
- Industry: Insurance
- Involvement: End User of Application
Submitted Feb 2023
Robust Features,
Likeliness to Recommend
What differentiates OpenText Extended ECM from other similar products?
OpenText Extended ECM integrates seamlessly with leading business applications such as SAP, Salesforce, and Microsoft Office 365, enabling users to access and manage content directly from within their preferred business applications. This integration reduces the need for switching between multiple systems, which increases productivity and efficiency.
What is your favorite aspect of this product?
One of the favorite aspects of OpenText Extended ECM is its ability to integrate with other business applications, which streamlines business processes and improves productivity. With this integration, users can easily access content and manage it within their familiar business applications, eliminating the need to switch between multiple systems.
What do you dislike most about this product?
OpenText Extended ECM include a steep learning curve for some of the more advanced features and the high cost of implementation and maintenance.
What recommendations would you give to someone considering this product?
OpenText Extended ECM is the right solution for your organization, seek guidance from a trusted partner or consultant who can provide insights into the solution's benefits and limitations. A consultant can help you determine whether OpenText Extended ECM is the right fit for your organization's content management needs, and can assist with planning, implementation, and training.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Madala D.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2023
Excellent management with different uses
Likeliness to Recommend
What differentiates OpenText Extended ECM from other similar products?
Automation and workflow management: OpenText Extended ECM includes a powerful automation and workflow management engine that enables organizations to automate and streamline business processes. This helps to reduce manual intervention, improve accuracy, and increase productivity.
What is your favorite aspect of this product?
the comprehensive security and compliance features of OpenText Extended ECM provide organizations with peace of mind that their sensitive information is being protected and that they remain compliant with relevant regulations. This is becoming increasingly important in today's digital world, where data breaches and cyber attacks are a real and constant threat.
What do you dislike most about this product?
Cost is high
What recommendations would you give to someone considering this product?
Evaluate the solution against your requirements: Once you have identified your business requirements, evaluate how well OpenText Extended ECM meets those requirements. Consider factors such as ease of use, scalability, flexibility, and customization options.
Pros
- Efficient Service
- Caring
- Saves Time
- Respectful
