What is OpenText Extended ECM?
OpenText Content Suite facilitates an agile information governance strategy designed to reduce risk and mitigate the cost of growing volumes of content in the enterprise – freeing strategic CIOs to focus on using information to drive growth and innovation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText Extended ECM?
Pros
- Acts with Integrity
- Reliable
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Permissions Management
Search
ECM Document Management
Workflow Process Automation
Mobile
Collaboration
File Approvals Esignatures
Capture Channels
Ediscovery Audit Trail
File Conversion
Metadata Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
OpenText Extended ECM Reviews
Manikanta P.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2023
ECM is a single platform integrated solution
Likeliness to Recommend
What differentiates OpenText Extended ECM from other similar products?
It is unique product.
What is your favorite aspect of this product?
It is a integrating with leading enterprise applications, such as SAP, Microsoft® 365, Salesforce and SuccessFactors
What do you dislike most about this product?
I am not face bad experience on this ECM.
What recommendations would you give to someone considering this product?
Take inputs from your team, take trail version working for product. It is suitable for our org check the multiple times for installation for troubleshooting part. check the license and support if issue came how they are responding or not
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Neelima M.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2023
The softwarefeaturesadvancedanalyticscapabilities
Likeliness to Recommend
What differentiates OpenText Extended ECM from other similar products?
It can be customized to meet specific business needs and seamlessly integrated into existing workflows, making it an ideal solution for businesses seeking to enhance their document management capabilities.
What is your favorite aspect of this product?
One of the key benefits of OpenText Extended ECM is its ability to integrate with a wide range of third-party applications and systems.
What do you dislike most about this product?
I can't find any dislikes on this product.
What recommendations would you give to someone considering this product?
f you're considering OpenText Extended ECM, here are some recommendations below, Assess your business needs Plan for implementation Evaluate total cost of ownership Leverage vendor support Consider customization needs
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
asapu d.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2023
It has highest levels of data protection.
Likeliness to Recommend
What differentiates OpenText Extended ECM from other similar products?
User-friendly interface openText Extended ECM has a user-friendly interface, making it easy for employees to learn and use the software with minimal training. The solution is intuitive and easy to navigate, with a range of tools and features designed to optimize workflows and streamline collaboration.
What is your favorite aspect of this product?
The solution features a range of security features, including role-based access control, audit trails, and encryption, all of which work together to ensure that data is secure at all times.
What do you dislike most about this product?
Complex customization while OpenText Extended ECM offers strong integration capabilities, customization can be complex and require significant technical expertise. This can make it difficult for businesses to tailor the solution to their specific needs.
What recommendations would you give to someone considering this product?
Leverage vendor support openText offers a range of support and training resources to help users get the most out of the solution. Take advantage of these resources, including training, documentation, and technical support, to ensure a successful implementation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
