What is OpenText Extended ECM?
OpenText Content Suite facilitates an agile information governance strategy designed to reduce risk and mitigate the cost of growing volumes of content in the enterprise – freeing strategic CIOs to focus on using information to drive growth and innovation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText Extended ECM?
Pros
- Acts with Integrity
- Reliable
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Permissions Management
Search
ECM Document Management
Workflow Process Automation
Mobile
Collaboration
File Approvals Esignatures
Capture Channels
Ediscovery Audit Trail
File Conversion
Metadata Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
OpenText Extended ECM Reviews
Pavan Kumar R.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2023
Excellent management with different features
Likeliness to Recommend
What differentiates OpenText Extended ECM from other similar products?
Integration with leading enterprise applications: OpenText Extended ECM has a high level of integration with leading enterprise applications, including SAP, Oracle, Microsoft, and Salesforce. This means that users can access and manage content directly from within these applications, rather than having to switch between multiple systems.
What is your favorite aspect of this product?
OpenText Extended ECM offers a range of powerful capabilities that can help organizations improve their efficiency, productivity, and security, and I believe that many organizations can benefit from these features.
What do you dislike most about this product?
Implementation complexity: OpenText Extended ECM is a comprehensive solution, and implementing it can be complex and require significant resources. Therefore, it is important to plan the implementation carefully and ensure that you have the necessary technical expertise to support it.
What recommendations would you give to someone considering this product?
Define your business requirements: It is important to understand your business requirements and identify the specific problems that you are trying to solve. This will help you to evaluate whether OpenText Extended ECM is the right solution for your organization, and whether it will address your specific needs.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Sunil A.
- Role: Consultant
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Ease of integeration, but a bit pricey..
Likeliness to Recommend
What differentiates OpenText Extended ECM from other similar products?
The integration capabilities and functionalities.
What is your favorite aspect of this product?
Ease of Use
What do you dislike most about this product?
License Cost
What recommendations would you give to someone considering this product?
Evaluate the business need and requirements.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Saves Time
Hendrik K.
- Role: C-Level
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Feb 2023
Fully integrated with SAP S/4 HANA ERP
Likeliness to Recommend
What differentiates OpenText Extended ECM from other similar products?
Fully Integrated with SAP S/4 HANA
What is your favorite aspect of this product?
Enterprise Content Management in combination with Vendor Information Management
What do you dislike most about this product?
The lack of experienced OT consultants
What recommendations would you give to someone considering this product?
Hiring in time Experienced Open Text Conultants in a SAP S/4 HANA environment
Pros
- Continually Improving Product
- Trustworthy
- Respectful
- Client Friendly Policies
