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OpenText TeamSite Logo
OpenText TeamSite Logo
OpenText Corporation

OpenText TeamSite

Composite Score
8.2 /10
CX Score
8.5 /10
Category
OpenText TeamSite
8.2 /10

What is OpenText TeamSite?

OpenText TeamSite is an easy-to-use, modern web content management (WCM) platform that helps you take control of your multichannel digital experiences, site design, layout, rich media management, and analytics. OpenText TeamSite helps you convert prospects into loyal followers across the entire customer journey.

Company Details


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Awards & Recognition

OpenText TeamSite won the following awards in the Digital Experience - Enterprise category

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OpenText TeamSite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText TeamSite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

94 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText TeamSite?

0% Negative
8% Neutral
92% Positive

Pros

  • Efficient Service
  • Saves Time
  • Respectful
  • Security Protects

Feature Ratings

Average 81

Multi Channel Support

86

Translation Facilitation

84

Web Publishing Capabilities

84

Content Security

82

Digital Asset Management

80

Content Repository

80

Standard Templates

79

Social Media Integration

78

Management Interface

76

E-Commerce Integration

76

Analytics and Reporting

75

Vendor Capability Ratings

Average 81

Ease of Customization

83

Ease of Data Integration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Ease of Implementation

82

Availability and Quality of Training

81

Ease of IT Administration

80

Usability and Intuitiveness

80

Vendor Support

79

Quality of Features

78

OpenText TeamSite Reviews

Kaushik S.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Worth utilising this tool

Likeliness to Recommend

10 /10

What differentiates OpenText TeamSite from other similar products?

**OpenText TeamSite** differentiates itself with its **powerful content management capabilities** and **scalability**, making it ideal for large enterprises. It offers **advanced personalization tools**, seamless **integration with enterprise systems**, and **robust workflow automation** for content approval processes. The platform’s **multi-channel delivery** ensures consistent user experiences across web, mobile, and social media. Additionally, **strong security features** and **compliance support** make it suitable for industries with stringent regulatory requirements.

What is your favorite aspect of this product?

My favorite aspect of **OpenText TeamSite** is its **advanced content personalization** capabilities, which allow businesses to deliver tailored user experiences across multiple channels, making it easier to engage customers with relevant content.

What do you dislike most about this product?

Implementation time could have been reduced

What recommendations would you give to someone considering this product?

If considering **OpenText TeamSite**, ensure it aligns with your existing tech stack and integration needs, as it works best in complex enterprise environments. Invest time in training to fully utilize its advanced features, like personalization and workflow automation. Also, leverage its multi-channel delivery to maintain consistent content across platforms for better user engagement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akshay B.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

"Powerful personalization, but complex setup.

Likeliness to Recommend

10 /10

What differentiates OpenText TeamSite from other similar products?

OpenText TeamSite stands out with: 1. **Comprehensive Content Management**: Manages digital content across multiple channels. 2. **Flexible Deployment**: Available for both cloud and on-premises use. 3. **Advanced Personalization**: Tailors user experiences with targeted content. 4. **Integration Capabilities**: Works seamlessly with OpenText and third-party tools. 5. **Scalability**: Adapts to growing content demands. These features enhance its appeal for organizations seeking a versatile solution

What is your favorite aspect of this product?

My favorite aspect of OpenText TeamSite is its advanced personalization capabilities. This feature allows businesses to create tailored user experiences, enhancing engagement and ensuring that the right content reaches the right audience at the right time

What do you dislike most about this product?

One common concern with OpenText TeamSite is its complexity during the initial setup and configuration. The learning curve can be steep, which may require significant training and time investment to fully leverage its capabilities

What recommendations would you give to someone considering this product?

For those considering OpenText TeamSite, I recommend: 1. **Define Needs**: Clarify your content management requirements. 2. **Plan Training**: Allocate time for team training to navigate the system. 3. **Use Demos**: Take product demos to explore features. 4. **Check Integrations**: Ensure compatibility with existing tools. 5. **Review Support**: Evaluate customer support options available. This preparation will help you maximize the platform’s benefits

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pratham R.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

“Powerful content management, but complex to learn

Likeliness to Recommend

6 /10

What differentiates OpenText TeamSite from other similar products?

OpenText TeamSite stands out with its omnichannel content management, advanced personalization, strong workflow tools, seamless integrations, and scalability. It’s ideal for managing content across various channels in a unified, flexible platform

What is your favorite aspect of this product?

My favorite aspect of OpenText TeamSite is its omnichannel content management. It allows businesses to create, manage, and deliver content seamlessly across multiple channels from a single platform, ensuring consistency and efficiency in content distribution

What do you dislike most about this product?

One downside of OpenText TeamSite is its steep learning curve. The platform can be complex to navigate, especially for new users, which may require significant training and adjustment time before fully leveraging its capabilities

What recommendations would you give to someone considering this product?

If you’re considering OpenText TeamSite, prioritize training for your team to navigate its complexity. Utilize support resources, define your content strategy, explore integration options, and test personalization features to enhance user engagement

Pros

  • Helps Innovate
  • Efficient Service
  • Caring
  • Saves Time

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