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OpenText Corporation

OpenText TeamSite

Composite Score

8.2 /10

CX Score

8.5 /10

49 Reviews Write a Review

What is OpenText TeamSite?

OpenText TeamSite is an easy-to-use, modern web content management (WCM) platform that helps you take control of your multichannel digital experiences, site design, layout, rich media management, and analytics. OpenText TeamSite helps you convert prospects into loyal followers across the entire customer journey.

Company Details

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Awards & Recognition

OpenText TeamSite won the following awards in the Digital Experience - Enterprise category

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2024 Emotional Footprint Champion

Latest Award, 2024

Service Experience

Latest Award, 2024

1 Top Rated Capabilities

4 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

OpenText TeamSite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText TeamSite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

94 Plan to Renew

83 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 92%
Negotiation and Contract:: 90%
Conflict Resolution:: 89%
Strategy & Innovation:: 90%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText TeamSite?

0% Negative

7% Neutral

93% Positive

Pros

Efficient Service
Saves Time
Security Protects
Unique Features

Feature Ratings

Average 81

Multi Channel Support

Translation Facilitation

Web Publishing Capabilities

Content Workflow Management

Content Security

Digital Asset Management

Content Repository

Standard Templates

Social Media Integration

E-Commerce Integration

Management Interface

Vendor Capability Ratings

Average 81

Ease of Data Integration

Ease of Customization

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Quality of Features

OpenText TeamSite Reviews

Role: Information Technology
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2024

Great product but generative AI capabilities need

Likeliness to Recommend

5 /10

Pros

Reliable
Trustworthy
Security Protects
Continually Improving Product

Cons

Inhibits Innovation
Less Inspiring
Under Delivered

Avika J.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Overall the product is awesome

Likeliness to Recommend

9 /10

What differentiates OpenText TeamSite from other similar products?

Easy to use and interactive experience

What is your favorite aspect of this product?

Use of AI for content management

What do you dislike most about this product?

Cost is high for a small business

What recommendations would you give to someone considering this product?

I would recommend this software to anyone who needs customised features for digital services like content creation and management

Pros

Unique Features
Efficient Service
Includes Product Enhancements
Helps Innovate

CA Garima B.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Good Product. User friendly Interface & Services.

Likeliness to Recommend

8 /10

What differentiates OpenText TeamSite from other similar products?

Good tool supports multiple templates. Easy to configure and personalize. Content management in single place. Developer and user friendly services and UI.

What is your favorite aspect of this product?

Easy Integration and development. Flexible in multiple website display. In house capabilities to handle and manage plenty of websites.

What do you dislike most about this product?

User Interface is very slow. Bugs can be identified easily. Vendor support is average. Code migration and collaboration is little hard compared with another tools.

What recommendations would you give to someone considering this product?

Good product. User friendly. Easy to use and customize as per the needs. Great security.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Effective Service

Latest Research

OpenText TeamSite

What is OpenText TeamSite?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

OpenText TeamSite Ratings

84 Likeliness to Recommend

94 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love OpenText TeamSite?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

OpenText TeamSite Reviews

Great product but generative AI capabilities need

Likeliness to Recommend

Pros

Cons

Avika J.

Overall the product is awesome

Likeliness to Recommend

Pros

CA Garima B.

Good Product. User friendly Interface & Services.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Multi Channel Support

Translation Facilitation

Web Publishing Capabilities

Content Workflow Management

Content Security

Digital Asset Management

Content Repository

Standard Templates

Social Media Integration

E-Commerce Integration

Management Interface

Vendor Capability Ratings

Ease of Data Integration

Ease of Customization

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Quality of Features