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Oracle Communications Service Fulfillment Logo
Oracle Communications Service Fulfillment Logo
Oracle

Oracle Communications Service Fulfillment

Composite Score
7.0 /10
CX Score
6.9 /10
Category
Oracle Communications Service Fulfillment
7.0 /10

What is Oracle Communications Service Fulfillment?

Oracle Communications Rapid Service Design and Order Delivery Solution delivers a product-based service fulfillment solution that lets service providers design, launch, and deliver any type of service for any network domain on a single, convergent, scalable platform.

Company Details


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Oracle Communications Service Fulfillment Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Communications Service Fulfillment.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

88 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Communications Service Fulfillment?

8% Negative
8% Neutral
84% Positive

Pros

  • Enables Productivity
  • Reliable
  • Respectful
  • Client Friendly Policies

Feature Ratings

Average 83

Network Management

88

Catalog Management

87

Data Quality

86

Workflow Management

85

Analytics and Reporting

84

Inventory Management

84

Service Management

83

Capacity Management

83

Configuration Management

80

Electronic Data Interchange

77

Order Management

77

Vendor Capability Ratings

Average 79

Quality of Features

86

Breadth of Features

84

Availability and Quality of Training

81

Business Value Created

81

Ease of Customization

79

Ease of Implementation

78

Ease of Data Integration

78

Ease of IT Administration

78

Vendor Support

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

73

Oracle Communications Service Fulfillment Reviews

Sundeepthi N.

  • Role: Vendor Management
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

It is more complex than other methods to access

Likeliness to Recommend

9 /10

What differentiates Oracle Communications Service Fulfillment from other similar products?

Oracle communications service is highly and Unified design experience through participating communications/CRM and billing systems digital experience. Unified design experience through participating communications/CRM and billing systems digital experience.Customer, business, and technical instructions dynamic order orchestration

What is your favorite aspect of this product?

The user interface for intuitive order lifecycle management (OLM)

What do you dislike most about this product?

Not Applicable

What recommendations would you give to someone considering this product?

Really, the biggest thing I have learned from working with Oracle Access Manager is that there are a lot of features in the app.

Pros

  • Altruistic
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

victor t.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

perfect cloud solution. Excellent.

Likeliness to Recommend

10 /10

What differentiates Oracle Communications Service Fulfillment from other similar products?

Oracle has become a solution for all companies that need to improve their communication and storage services in the cloud and the best thing is that it is possible to control all the necessary data in tables.

What is your favorite aspect of this product?

my favorite aspect of Oracle is its ease of use, it is very useful and practical to train all employees, the customer service is very strong and they provide the support I need. oracle works very well.

What do you dislike most about this product?

behind oracle there is a very strong support team that works every day so that this wonderful platform does not have errors, everything is perfect so far.

What recommendations would you give to someone considering this product?

I recommend oracle for all companies that need to improve their database and reach a higher point in business growth, you will not regret it. Try it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ivan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Very complete suite

Likeliness to Recommend

10 /10

What differentiates Oracle Communications Service Fulfillment from other similar products?

Its suite of products and modules is very complete and robust

What is your favorite aspect of this product?

Its business use for large amounts of data is optimal and fast

What do you dislike most about this product?

Its implementation is a bit complicated and its maintenance requires additional costs.

What recommendations would you give to someone considering this product?

That you hire workers who know the platform very well and have experience

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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