
What is Oracle Marketing?
To build customer obsessed cultures, create and manage ideal customers, and power revenue performance. They use award-winning technology and expertise to transform marketing by truly knowing the customer, engaging with cross-channel marketing, and achieving data driven accountability. Integrated information from cross-channel marketing, content marketing, and social marketing with data management and dozens of AppCloud apps enables these businesses to target, engage, convert, analyze, and use marketing technology to deliver a better customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 98%
- Negotiation and Contract:
- 95%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 97%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Marketing?
Pros
- Helps Innovate
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Advanced Campaign Management
Marketing Analytics
Multi Channel Integration
Email Marketing Automation
Advanced Data Segmentation
Marketing Workflow Management
Marketing Operations Management
Mobile Marketing Management
Marketing Asset Management
Social Media Marketing Management
Community Marketing Management
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Vendor Support
Quality of Features
Availability and Quality of Training
Oracle Marketing Reviews
Sally N.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Great product for prospect profiling
Likeliness to Recommend
What differentiates Oracle Marketing from other similar products?
To gain insight into what appeals to each customer, we were able to create a preference center where customers can indicate areas of interest. That data provides tobust insight into what each customer wants, and enbales us to tailor content and personalize interactions
What is your favorite aspect of this product?
Fast, automated way to segment customers lists on the fly. From nurturing and customer retention all the way to social media, my team is now able to launch, manage and monitor campaigns easily
What do you dislike most about this product?
Apart from the few initial technical issues that were sorted by the support team, I have no other dislike for this solution
What recommendations would you give to someone considering this product?
Anyone using this product is able to maximize their efforts by putting precise metrics behind everything they do, which results in tighter collaboration between sales and marketing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kathleen K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
The best marketing automation software available
Likeliness to Recommend
What differentiates Oracle Marketing from other similar products?
A powerful set of tools and capabilities that can be used by any enterprise client to run complex campaigns - Once set up, creating email campaigns for multiple digital transformation programs that I've been running and leading from multiple teams within our organization became much easier thanks to the improved user interface. We can run targeted, cross-channel campaigns using the platform because it allows us to integrate product and marketing initiatives.
What is your favorite aspect of this product?
Oracle's Marketing Cloud was used by me in a package. With Oracle's user-friendly interface and troubleshooting, users were able to seamlessly transition from their old system. In general, I'm pleased with this software. We use it to manage our email marketing campaigns, so I can say that its email marketing capabilities are unparalleled. Online activity can be tracked in a variety of ways.
What do you dislike most about this product?
Reports must be more thorough and accurate, including every last nuance and the exportation of Data is Limited.
What recommendations would you give to someone considering this product?
Makes it possible during and after marketing campaigns to track the progress of leads that have been nurtured. Group customers based on their requests, locations, preferences, and other important criteria, using real-time analytics and advanced intelligence (AI). For a specific audience, tailor your message accordingly. I recommend trying it for the above.
Pros
- Helps Innovate
- Unique Features
- Effective Service
- Inspires Innovation

Ernesto B.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted May 2022
Fantastic product
Likeliness to Recommend
What differentiates Oracle Marketing from other similar products?
Unlike other products, we ourselves can say that this tool is exclusive and works great, because we can say that Oracle has fascinated us by giving us invitations that will stimulate sales, in addition to what we have you can also use it for email automation and lead capture.
What is your favorite aspect of this product?
What I liked the most about this tool is that this platform is used by my organization to calculate customer costs. Oracle uses various content platforms such as social media, website platform to be able to get as close to the customer as possible.
What do you dislike most about this product?
Since we have used this tool, we have not found any failures in the product, so bositris we feel quite practical with this product.
What recommendations would you give to someone considering this product?
We ourselves can recommend this tool because it is one of the best platforms for content or network marketing.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features