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Oracle Marketing Logo
Oracle Marketing Logo
Oracle

Oracle Marketing

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Oracle Marketing
8.5 /10

What is Oracle Marketing?

To build customer obsessed cultures, create and manage ideal customers, and power revenue performance. They use award-winning technology and expertise to transform marketing by truly knowing the customer, engaging with cross-channel marketing, and achieving data driven accountability. Integrated information from cross-channel marketing, content marketing, and social marketing with data management and dozens of AppCloud apps enables these businesses to target, engage, convert, analyze, and use marketing technology to deliver a better customer experience.

Company Details


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Awards & Recognition

Oracle Marketing won the following awards in the Marketing Platforms - Enterprise category

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Oracle Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Marketing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 1
Since last award

95 Plan to Renew

Down 2
Since last award

86 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
95%
Conflict Resolution:
95%
Strategy & Innovation:
97%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Marketing?

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0% Negative
1% Neutral
99% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 89

Advanced Campaign Management

90

Marketing Analytics

89

Multi Channel Integration

89

Email Marketing Automation

89

Advanced Data Segmentation

89

Marketing Workflow Management

88

Marketing Operations Management

88

Mobile Marketing Management

88

Marketing Asset Management

87

Social Media Marketing Management

86

Community Marketing Management

85

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Ease of IT Administration

87

Business Value Created

87

Ease of Customization

86

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Ease of Data Integration

85

Breadth of Features

84

Quality of Features

83

Availability and Quality of Training

83

Vendor Support

83

Oracle Marketing Reviews

Machteld'Teran B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Capable of make our work easier than before.

Likeliness to Recommend

10 /10

What differentiates Oracle Marketing from other similar products?

With the help of Oracle Marketing Cloud, marketers can create and carry out automatic marketing strategies using mail, visual search, video ads, and smartphones while providing a customized user experience for their potential customers. In addition to improving email reliability reporting, we now preserve fresh and comprehensive data across numerous geographies and cases.

What is your favorite aspect of this product?

Oracle Marketing Cloud is a full-featured platform that enables us to maintain our website without restrictions, collect lines of inquiry, segment based on company characteristics, and send emails to increase demand. We can prepare and promote our campaigns with its assistance, and we can carry out our brand management plans. With it, we can configure even complex processes, and its integrating API capabilities are unquestionably incredible.

What do you dislike most about this product?

The main drawback of Oracle Marketing Cloud is how difficult it is to grasp for non-IT professionals. Since we were using something else prior to using Oracle Marketing Cloud, it required me a considerable amount of time to thoroughly train my employees on them.

What recommendations would you give to someone considering this product?

With the help of this software, we can now locate target users and maintain our data. The reports it produces are helpful to us in numerous ways, particularly as our growing business. Additionally, it delivers information in an accessible format, and reports are really helpful to us.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rovert W.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Robust tool for marketing automation.

Likeliness to Recommend

10 /10

What differentiates Oracle Marketing from other similar products?

It serves a variety of purposes for our marketing team, including grouping and categorizing particular campaigns and the associated statistics. Campaign management and content marketing particularly for such marketing division are the major business issues that Oracle Marketing Cloud solves. Since the platform is data-driven, it is ideal for quantifying client and prospective relationships, in addition to raising customer retention and conversions.

What is your favorite aspect of this product?

Knowing their clients' needs and making adjustments and discoveries in response to them are the primary reason. In Oracle Marketing Cloud, the client is in charge. 22 distinct languages are supported globally. Thanks to the entire crew, it exceeded all of our expectations. It is a full-featured package that allows you to host your website without restrictions.

What do you dislike most about this product?

I have no other issues with Oracle Marketing Cloud aside from this. They must significantly advance in these areas. Even though Oracle Marketing Cloud is a fantastic platform, it still lacks a few amazing features that, given its all-encompassing capabilities, might make it even better.

What recommendations would you give to someone considering this product?

Its email automation responses save time because we don't have to devote as much effort replying to each individual email. To gain a sense of its capabilities, one only needs to look at its advertising test automation, campaign management methods, and digital initiative implementation methods.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Toni S.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

"I recommend this excellent program."

Likeliness to Recommend

7 /10

What differentiates Oracle Marketing from other similar products?

There are not many differences with other programs, the good thing is that it has a more affordable price and also has many functions that are very helpful.

What is your favorite aspect of this product?

Because it provides real-time analytics, this tool is ideal for social media monitoring. The straightforward interface of this program makes its use quick and painless. It's a comprehensive solution that incorporates large amounts of data for things like listening, measuring, sentiment analysis, naming key opinion leaders, and reporting. Using this information, we can determine who is listening, what they are listening for, and why they are listening. Data like this may be extremely useful when collaborating with many companies to see if you are headed in the right direction or if a course correction is in need.

What do you dislike most about this product?

I don't like how it can't track live updates, meaning we need a war room for every event to catch the buzz of the moment. Having the option to post from your mobile device is quite desirable. Having to log in to a computer can be a barrier to making timely, relevant posts, which might discourage or cause workers to miss out on opportunities to get involved.

What recommendations would you give to someone considering this product?

This application comes highly recommended by me due to the fact that it enables users to post content to a variety of social media networks with only the click of a button.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service
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