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Oracle Marketing Logo
Oracle Marketing Logo
Oracle

Oracle Marketing

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Oracle Marketing
8.5 /10

What is Oracle Marketing?

To build customer obsessed cultures, create and manage ideal customers, and power revenue performance. They use award-winning technology and expertise to transform marketing by truly knowing the customer, engaging with cross-channel marketing, and achieving data driven accountability. Integrated information from cross-channel marketing, content marketing, and social marketing with data management and dozens of AppCloud apps enables these businesses to target, engage, convert, analyze, and use marketing technology to deliver a better customer experience.

Company Details


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Awards & Recognition

Oracle Marketing won the following awards in the Marketing Platforms - Enterprise category

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Oracle Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Marketing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 1
Since last award

95 Plan to Renew

Down 2
Since last award

86 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
95%
Conflict Resolution:
95%
Strategy & Innovation:
97%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Marketing?

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0% Negative
1% Neutral
99% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 89

Advanced Campaign Management

90

Marketing Analytics

89

Multi Channel Integration

89

Email Marketing Automation

89

Advanced Data Segmentation

89

Marketing Workflow Management

88

Marketing Operations Management

88

Mobile Marketing Management

88

Marketing Asset Management

87

Social Media Marketing Management

86

Community Marketing Management

85

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Ease of IT Administration

87

Business Value Created

87

Ease of Customization

86

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Ease of Data Integration

85

Breadth of Features

84

Quality of Features

83

Availability and Quality of Training

83

Vendor Support

83

Oracle Marketing Reviews

Rohit S.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Recommend this product

Likeliness to Recommend

6 /10

What differentiates Oracle Marketing from other similar products?

Pricing tier

What is your favorite aspect of this product?

Extensive options

What do you dislike most about this product?

Difficult to integrate

What recommendations would you give to someone considering this product?

Improve scenario to integrate

Pros

  • Generous Negotitation
  • Includes Product Enhancements
  • Enables Productivity
  • Trustworthy

Cons

  • Less Respectful
  • Less Friendly Negotiation

Ebony'Oot V.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Automation tool for B2C marketing

Likeliness to Recommend

10 /10

What differentiates Oracle Marketing from other similar products?

Oracle has several modules that we utilize for various tasks, such as managing emails internally and externally and running pitches. The tools enable targeting and assist us in creating contextually relevant digital marketing campaigns for all internal and external clients. Because of the already-existing relationship with Oracle, this product was chosen, and adding another product suite was an easy integration decision.

What is your favorite aspect of this product?

Fantastic business-wide integrations enable a single view of the contact, a fluid user experience, and a good, non-pushy sales process. The capacity to implement complex prompted campaign automation and personalization and trigger reporting. We can develop individualized payroll-related marketing campaigns and messages with the platform's cross-platform, advanced intelligence delivered at scale. It includes excellent tools for managing your marketing objectives. It includes excellent tools for managing your marketing objectives.

What do you dislike most about this product?

We had to swap out our integrators because the first one was insufficient. Configuring reports can be a little challenging. Being new, not much has happened thus far. They might be able to add a few more features. They can also modify or enhance their support model. Options for Localized Search Limited functionality of mass update, non-advanced XML code

What recommendations would you give to someone considering this product?

Better email marketing tool with proper scheduling and tool integration. It's beneficial to develop new products. It is a valuable tool for both content and digital marketing design. Oracle offers management and insight into all marketing interactions, making it a differentiated customer experience. Oracle is the top-of-the-line option for utilizing all of our data to build client journeys.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sally N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great product for prospect profiling

Likeliness to Recommend

10 /10

What differentiates Oracle Marketing from other similar products?

To gain insight into what appeals to each customer, we were able to create a preference center where customers can indicate areas of interest. That data provides tobust insight into what each customer wants, and enbales us to tailor content and personalize interactions

What is your favorite aspect of this product?

Fast, automated way to segment customers lists on the fly. From nurturing and customer retention all the way to social media, my team is now able to launch, manage and monitor campaigns easily

What do you dislike most about this product?

Apart from the few initial technical issues that were sorted by the support team, I have no other dislike for this solution

What recommendations would you give to someone considering this product?

Anyone using this product is able to maximize their efforts by putting precise metrics behind everything they do, which results in tighter collaboration between sales and marketing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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