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Oracle Marketing Logo Award Winner Product Badge
Oracle Marketing Logo Award Winner Product Badge
Oracle

Oracle Marketing

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Oracle Marketing
8.4 /10

What is Oracle Marketing?

To build customer obsessed cultures, create and manage ideal customers, and power revenue performance. They use award-winning technology and expertise to transform marketing by truly knowing the customer, engaging with cross-channel marketing, and achieving data driven accountability. Integrated information from cross-channel marketing, content marketing, and social marketing with data management and dozens of AppCloud apps enables these businesses to target, engage, convert, analyze, and use marketing technology to deliver a better customer experience.

Company Details


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Awards & Recognition

Oracle Marketing won the following awards in the Marketing Platforms - Enterprise category

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Oracle Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Marketing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Marketing?

1% Negative
1% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

Advanced Campaign Management

90

Marketing Analytics

88

Marketing Workflow Management

88

Email Marketing Automation

88

Advanced Data Segmentation

87

Marketing Operations Management

87

Multi Channel Integration

87

Mobile Marketing Management

86

Marketing Asset Management

85

Social Media Marketing Management

84

Community Marketing Management

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Ease of Customization

87

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Quality of Features

84

Breadth of Features

84

Availability and Quality of Training

83

Vendor Support

82

Oracle Marketing Reviews

Sophia J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

the interface is not easy to use and expensive

Likeliness to Recommend

9 /10

What differentiates Oracle Marketing from other similar products?

one of the differences that Oracle Marketing Cloud has with Gren Rope is that it doesn't have a free trial to make it interesting to market, it doesn't have search marketing, custom CTA lacks social marketing, on the other hand Green Rope does offer the free trial to the public, and at the same time it offers a quite wide support, so there are no problems in communication, at the same time the biggest advantage of Oracle Marketing Cloud is that this program eliminates the guesswork associated with other software and you use evidence to make marketing decisions

What is your favorite aspect of this product?

what I like most about Oracle Marketing Cloud is working with Eloqua campaign management is a very easy to handle and useful tool for its versatility, which makes reporting easy and very explicit, the tools available in this program allow us to direct our direct efforts to the right markets, the test A,B is a very good feature, to send emails, so it is easy and reliable to work with Oracle, having this platform at our disposal

What do you dislike most about this product?

The program is expensive and for anyone not trained in it, it is complex. It is not very accessible. The creators of emails did not take into account the search marketing that is very important for any platform, since it is very necessary at the time of web browsing. At the same time the interface is quite confusing some tasks become quite difficult to accomplish, since the acquisition of the program, access to support is quite slow and tedious, you could call and talk to a technical support, which would help solve the problem on the spot, now that changed, it is necessary to send a ticket through the ticket system, and most of the interaction is done through the web.

What recommendations would you give to someone considering this product?

In this program Oracle Marketing Cloud should take some time in order to become familiar with the text editor because it is a bit annoying, it is a bit expensive, but at the same time it is a program for us, our customers need to be educated and convinced that this product is the best, so it means a lot that they buy it and try the versatility of it, they will be amazed how much this platform can do for your company, because this program allows us to quickly prototype campaigns and adapt them very quickly, to optimize the performance of our work on the web.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service
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