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Oracle Marketing Logo Award Winner Product Badge
Oracle Marketing Logo Award Winner Product Badge
Oracle

Oracle Marketing

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Oracle Marketing
8.4 /10

What is Oracle Marketing?

To build customer obsessed cultures, create and manage ideal customers, and power revenue performance. They use award-winning technology and expertise to transform marketing by truly knowing the customer, engaging with cross-channel marketing, and achieving data driven accountability. Integrated information from cross-channel marketing, content marketing, and social marketing with data management and dozens of AppCloud apps enables these businesses to target, engage, convert, analyze, and use marketing technology to deliver a better customer experience.

Company Details


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Awards & Recognition

Oracle Marketing won the following awards in the Marketing Platforms - Enterprise category

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Oracle Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Marketing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Marketing?

1% Negative
1% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

Advanced Campaign Management

90

Marketing Analytics

88

Marketing Workflow Management

88

Email Marketing Automation

88

Advanced Data Segmentation

87

Marketing Operations Management

87

Multi Channel Integration

87

Mobile Marketing Management

86

Marketing Asset Management

85

Social Media Marketing Management

84

Community Marketing Management

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Ease of Customization

87

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Quality of Features

84

Breadth of Features

84

Availability and Quality of Training

83

Vendor Support

82

Oracle Marketing Reviews

Jennifer-lee K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Best marketing automation tool.

Likeliness to Recommend

8 /10

What differentiates Oracle Marketing from other similar products?

Oracle Marketing Cloud is swiftly rising to the top of the marketing industry. I've used this tool for more than two years, and I've never been let down. I can easily use different platforms to target audiences. Because none of its rivals support a broad library of languages, Oracle Eloqua's language support is a win-win situation. Oracle Eloqua's automation features are its most important application since they make it possible to easily minimize the entire process through automated processes. Many difficult operations can be accomplished quickly, and creating emails is incredibly easy.

What is your favorite aspect of this product?

The strongest feature of Oracle Eloqua as a marketing automation software is its ease of use and ability to drive the customer campaign process based on their needs and behavior. Eloqua does all a good marketing agency needs to do.

What do you dislike most about this product?

Concerning customization, I’ve been frustrated by the suite’s restrictions, since I believe the suite’s existing features and capability cannot sufficiently handle my demands and expectations.

What recommendations would you give to someone considering this product?

Enterprises can gather and analyze customer data from a range of sources, including social media, email, and phone calls, due to the Oracle CX Cloud Suite. In order to ensure that customers receive important messaging at the most suitable times, this information can subsequently be used to personalize client interactions. There is not much Eloqua cannot do for me in terms of marketing strategies. I, therefore, suggest it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Sahil S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

An amazing product to fulfil all marketing needs

Likeliness to Recommend

9 /10

What differentiates Oracle Marketing from other similar products?

It provides various customisation features and it is also a complete marketing automation platform and not just a email marketing platform.

What is your favorite aspect of this product?

Multi channel email marketing

What do you dislike most about this product?

Oracle Marketing Cloud is currently missing on features like trigger based or real time email marketing which other platforms are offering. Also, the data can be customised more when it comes to profile management.

What recommendations would you give to someone considering this product?

They can go for this product as it is vast and provides you a lot of features which other products don't at a competitive pricing.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Less Effective Service
  • Wastes Time

David O.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Best software for marketing

Likeliness to Recommend

9 /10

What differentiates Oracle Marketing from other similar products?

Ability to provide marketing and customer data in one platform thus making it convenient

What is your favorite aspect of this product?

It's intergration capabilities

What do you dislike most about this product?

Im very pleased with the software, no dislikes so far

What recommendations would you give to someone considering this product?

May all understand all it takes before implementing it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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