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Oracle NetSuite ERP Logo
Oracle NetSuite ERP Logo
Oracle

Oracle NetSuite ERP

Composite Score
7.2 /10
CX Score
7.7 /10

What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

Company Details


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Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 80

Analytics and Reporting

85

Production Management

83

Supply Chain Management

82

Procurement Management

81

Accounting and Financial Management

80

Shelf Life Control

79

Workforce Management

79

Customer Relationship Management

79

Ingredients Documentation Management

77

Recipe Management

75

Inventory Management

74

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of Implementation

81

Quality of Features

80

Ease of IT Administration

79

Breadth of Features

78

Business Value Created

78

Availability and Quality of Training

77

Vendor Support

75

Ease of Customization

75

Ease of Data Integration

73

Oracle NetSuite ERP Reviews

Alex B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Solid performance with room for improvement.

Likeliness to Recommend

10 /10

What recommendations would you give to someone considering this product?

Research customer reviews, compare similar products, ensure it meets your needs, and check the warranty and return policy before purchasing.

Pros

  • Reliable
  • Inspires Innovation
  • Includes Product Enhancements
  • Helps Innovate

Ronald A.

  • Role: Public Sector
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

A product that helps in the growth of the company.

Likeliness to Recommend

8 /10

What differentiates Oracle NetSuite ERP from other similar products?

NetSuite is a comprehensive and versatile all-in-one company software that combines ERP, CRM, PSA, and E-commerce features. This means that organizations may control nearly every area of their operations through a single integrated system. NetSuite is cloud-based, which means it can be accessed at any time and from any location. This gives businesses with remote or foreign teams a lot of flexibility. NetSuite may be scaled to meet the needs of growing businesses. NetSuite can be tailored to the demands of every organization, whether it is a startup, a midsize, or a large enterprise. It provides real-time dashboards and reporting functionality

What is your favorite aspect of this product?

It offers total CRM support, allowing me to keep track of, plan for, and channel my business by building and implementing various tools. It is a complete package for managing employees, businesses, and clients, and it also assists me in aligning and maintaining records for each unit. It enables brand customization as well as report customization based on the organization. I can utilize the built-in employee management or connect it to a third-party solution like ADP Workforce Now. Automated Reports with specified email notifications are also supported. Access is restricted based on user rights.

What do you dislike most about this product?

There have been some technical concerns, such as not being able to post an invoice, however, it appears that this was swiftly resolved.

What recommendations would you give to someone considering this product?

ARM (Advanced Revenue Management) and SuiteBillings make managing SaaS subscriptions and current revenue recognition a breeze. These powerful technologies enable me to streamline and automate even the most difficult financial accounting operations. Furthermore, Oracle’s acquisition of NetSuite has expanded the product offering, which now includes great customer care assistance alternatives. As a result, incorporating world-class SaaS services into my workflow via NetSuite promises to result in significant productivity gains. It has also enabled our sales, manufacturing, procurement, and purchasing teams to easily and effectively collaborate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Laura B.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

The Most Incredible Business Management Solution

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite ERP from other similar products?

A dashboard and email alerts are features of several approval procedures that help managers keep track of their processes. Due to its diversity, the Oracle Netsuite ERP is more durable. Oracle Netsuite ERP has undoubtedly been a great find for my business and me, as this application has shown to be quite helpful to us.

What is your favorite aspect of this product?

It is possible to access all primary and secondary records through APIs. Oracle Netsuite ERP has released new versions with major functional upgrades, demonstrating a solid commitment to its platform. The Oracle Netsuite ERP software was created with the goal of helping you succeed in your field of work more quickly while keeping order in all of my worksheets and documents.

What do you dislike most about this product?

Phone support also needs to be improved and needs to be enhanced. It is essential to be able to solve the issues the program raises. A clear instruction manual is required. In some modules, primarily, exception reports do not provide project information. This makes project-level troubleshooting challenging. Integration with other tools has some glitches.

What recommendations would you give to someone considering this product?

We also created a lot of automation, customizations, and new modules that work with the existing processes. Its features that work together to manage everything are something I like. The fact that it can be altered to fit the client's trading platform is fantastic. I enjoy that we can view the daily activity and access inventory and reports using the app.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
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