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PerfectLaw

PerfectLaw

Composite Score
7.3 /10
CX Score
7.4 /10
Category
PerfectLaw
7.3 /10

What is PerfectLaw?

PerfectLaw® is the most function- and feature-rich legal software that uses a single All-in-One® database for all law office applications. This means you enter your data once and it is immediately available to everyone and every application, subject to security constraints.

Company Details


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PerfectLaw Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

78 Plan to Renew

77 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
91%
Conflict Resolution:
97%
Strategy & Innovation:
80%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PerfectLaw?

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0% Negative
22% Neutral
78% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 93

Trust Accounting

100

Financial Analysis

97

Payments

97

Expense Management

97

Contact Management

95

Accounting and Financial Management

93

Fee Management

91

Case Management

91

Billing and Invoice Management

87

Time Management

86

Reporting Components

86

Vendor Capability Ratings

Average 80

Ease of Data Integration

89

Usability and Intuitiveness

89

Ease of Customization

88

Business Value Created

88

Availability and Quality of Training

79

Vendor Support

77

Breadth of Features

77

Quality of Features

76

Product Strategy and Rate of Improvement

75

Ease of IT Administration

73

Ease of Implementation

66

PerfectLaw Reviews

Lucy M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Was surprised at how effective it was

Likeliness to Recommend

10 /10

What differentiates PerfectLaw from other similar products?

It is quite affordable

What is your favorite aspect of this product?

I liked the financial analysis and Billing and invoicing management features

What do you dislike most about this product?

Everything served me perfectly

What recommendations would you give to someone considering this product?

I can recommend this product to people in law firms for improved financial analysis as well as billing and invoicing management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Joseph O.

  • Role: Public Sector
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Powerful Tool, Some Gaps

Likeliness to Recommend

10 /10

What differentiates PerfectLaw from other similar products?

PerfectLaw stands out from other similar products due to its comprehensive features and all-in-one design. It offers a wide range of tools, including case management, time and billing, document management, financial management, and reporting and analytics. The software's seamless integration with Microsoft Office and its scalability and flexibility make it a popular choice among law firms. Additionally, PerfectLaw's security and stability, built on standard Microsoft platforms, ensure reliable technology.

What is your favorite aspect of this product?

My favorite aspect of PerfectLaw is its comprehensive case management feature, which allows me to efficiently organize and manage client information, cases, and documents in one centralized platform. This streamlines my workflow and improves productivity.

What do you dislike most about this product?

What I dislike most about PerfectLaw is that the user interface can feel outdated and cluttered at times, making it slightly challenging to navigate and find specific features. Additionally, some features may require additional setup or customization to meet specific needs.

What recommendations would you give to someone considering this product?

To someone considering PerfectLaw, I would recommend: 1. Carefully evaluate your firm's specific needs and ensure the software meets those requirements. 2. Take advantage of training and support resources to maximize adoption. 3. Plan for implementation and customization. 4. Test integration with existing systems. 5. Consider scalability for future growth. By following these steps, law firms can effectively implement PerfectLaw and achieve their goals.

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Faga G.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Better Billing With PerfectLaw

Likeliness to Recommend

9 /10

What differentiates PerfectLaw from other similar products?

With PerfectLaw, it is easy to deal with legal data - you type of one side and is immediately available to all other teams

What is your favorite aspect of this product?

Using PerfectLaw is easy The software is customizable It comes with amazing security features

What do you dislike most about this product?

PerfectLaw has been great and I have had no major issues

What recommendations would you give to someone considering this product?

I recommend PerfectLaw because it works well, it is secure, and easy to use too.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Inspires Innovation
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