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PerfectLaw

PerfectLaw

Composite Score
7.3 /10
CX Score
7.4 /10
Category
PerfectLaw
7.3 /10

What is PerfectLaw?

PerfectLaw® is the most function- and feature-rich legal software that uses a single All-in-One® database for all law office applications. This means you enter your data once and it is immediately available to everyone and every application, subject to security constraints.

Company Details


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PerfectLaw Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

78 Plan to Renew

77 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
91%
Conflict Resolution:
97%
Strategy & Innovation:
80%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PerfectLaw?

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0% Negative
22% Neutral
78% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 93

Trust Accounting

100

Financial Analysis

97

Payments

97

Expense Management

97

Contact Management

95

Accounting and Financial Management

93

Fee Management

91

Case Management

91

Billing and Invoice Management

87

Time Management

86

Reporting Components

86

Vendor Capability Ratings

Average 80

Ease of Data Integration

89

Usability and Intuitiveness

89

Ease of Customization

88

Business Value Created

88

Availability and Quality of Training

79

Vendor Support

77

Breadth of Features

77

Quality of Features

76

Product Strategy and Rate of Improvement

75

Ease of IT Administration

73

Ease of Implementation

66

PerfectLaw Reviews

Isaac N.

  • Role: Student Academic
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates PerfectLaw from other similar products?

Excellent client service! They constantly go above and above to assist!

What is your favorite aspect of this product?

Different front and back office areas each have a variety of modules. We can save money for the modules we don't use even if I have to upgrade in between them!

What do you dislike most about this product?

It was challenging to adjust to the reporting. The programming and sequel were things I had to learn. The team did, however, assist me through it, and I have now rewritten 90% of our reports to be computer produced rather than extracting data and then preparing them in a different application.

What recommendations would you give to someone considering this product?

Their software is constantly in harmony with Windows thanks to the partnership with Windows.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Cons

  • Less Productive

Bonita l.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

PerfectLaw Review.

Likeliness to Recommend

9 /10

What differentiates PerfectLaw from other similar products?

User friendly. Saves time. Enables productivity. It is transparent.

What is your favorite aspect of this product?

Transparency. Saves time. User friendly.

What do you dislike most about this product?

Costly to develop.

What recommendations would you give to someone considering this product?

I would recommend others to use this program.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features
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