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Personify

PersonifyThreeSixty

Composite Score

7.2 /10

CX Score

7.1 /10

8 Reviews Write a Review

What is PersonifyThreeSixty?

Personify360 has been built specifically to help organizations solve the complexities of understanding, engaging, managing and growing a multifaceted constituency. Their robust collection of tools, powerful open-architecture and growing eco-system of industry-leading partners give organizations the ability to focus on what’s important without losing sight of the big picture.

Company Details

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PersonifyThreeSixty Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

72 Plan to Renew

65 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PersonifyThreeSixty?

9% Negative

54% Neutral

37% Positive

Pros

Trustworthy
Caring
Respectful
Fair

Cons

Under Delivered
Inhibits Innovation
Leverages Incumbent Status

Feature Ratings

Average 72

Fundraising Management

Registration Management

Account and Contact Management

Analytics and Reporting

Customer Self Service Capabilities

Program Management

Accounting and Financial Management

Multi Channel Support

Volunteer or Member Portal

Event Management

Marketing Analytics

Vendor Capability Ratings

Average 64

Vendor Support

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Ease of Implementation

PersonifyThreeSixty Reviews

Raj S.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Good software for community management

Likeliness to Recommend

8 /10

What differentiates PersonifyThreeSixty from other similar products?

All the details of community members can be organized and managed in one dashboard from PersonifyThreeSixty.

What is your favorite aspect of this product?

I liked the customer support of PersonifyThreeSixty.

What do you dislike most about this product?

The user interface can be improved and the layout could be enhanced for easier navigation.

What recommendations would you give to someone considering this product?

You can use this software once if you are looking for community management software. Their customer support team actively resolves the issues if you are stuck with something.

Pros

Effective Service
Caring
Saves Time
Acts with Integrity

Cons

Under Delivered

Ani K.

Role: Student Academic
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Good price, hard to use.

Likeliness to Recommend

8 /10

What differentiates PersonifyThreeSixty from other similar products?

Breadth of features

What is your favorite aspect of this product?

Very effective search and reporting functions. It has a great way to organize information easily

What do you dislike most about this product?

The interface. Lack of customization. The functionability. You can only see one customer at a time, and making changes sometimes takes multiple tasks. The software can be laggy sometimes.

What recommendations would you give to someone considering this product?

It can be a good choice if your priority isn't the interface and customization of the software. It lags sometimes and the implementation is hard. It's worth the price you pay for

Pros

Performance Enhancing
Enables Productivity
Unique Features
Effective Service

Latest Research

PersonifyThreeSixty

What is PersonifyThreeSixty?

Company Details

Need Assistance?

PersonifyThreeSixty Ratings

83 Likeliness to Recommend

72 Plan to Renew

65 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+68 Net Emotional Footprint

How much do users love PersonifyThreeSixty?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Fundraising Management Includes donation tracking, receipt generation, and campaign management.

Registration Management Includes online and onsite registration, self-registration, application forms, and data synching.

Account and Contact Management Customizable records with customer demographic information, account history, and billing information.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Customer Self Service Capabilities Central product portals, customer-facing resolution wizards and guidance, customer community forums.

Program Management Includes all aspects of managing a program or camp, such as cataloging, pricing, registration, wait-list, check-ins and reporting.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Volunteer or Member Portal Includes event sign-up, access to organization's site, and contact information update.

Event Management Includes on-site functionality, event reporting, budget management, payment processing, and event registration.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

PersonifyThreeSixty Reviews

Raj S.

Good software for community management

Likeliness to Recommend

Pros

Cons

Ani K.

Good price, hard to use.

Likeliness to Recommend

Pros

Title

Feature Ratings

Fundraising Management

Registration Management

Account and Contact Management

Analytics and Reporting

Customer Self Service Capabilities

Program Management

Accounting and Financial Management

Multi Channel Support

Volunteer or Member Portal

Event Management

Marketing Analytics

Vendor Capability Ratings

Vendor Support

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Ease of Implementation