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What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Caring
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Pipedrive Reviews
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Júlio C.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Fantastic
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
In addition to being more cost-friendly, it is much more efficient
What is your favorite aspect of this product?
Full integration with all the services we use
What do you dislike most about this product?
Nothing to discredit you
What recommendations would you give to someone considering this product?
Total Recommendation
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Saves Time
![](https://cdn.softwarereviews.com/production/profile_image/2153907/original/2153907.jpg?1721287221)
𝗘𝗯𝗶𝗻 𝗔.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Good Product
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
The user interface is amazing, it's easy to operate. IT also has automation and workflow feature which makes the customization stand out.
What is your favorite aspect of this product?
My favorite aspect is the customization of workflows and automations which adapts easily to the business requirement
What do you dislike most about this product?
I don't have any specific dislikes
What recommendations would you give to someone considering this product?
Even though the product is bit pricey but it justifies the features it provides
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Amanda W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Efficient and User Friendly
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive differentiates itself with its simple, visually-driven interface that enhances ease of use and clarity in sales process management.
What is your favorite aspect of this product?
The most appealing aspect of Pipedrive is its comprehensive approach to customer relationship management. It excels at organizing customer information, tracking leads and opportunities, and managing deals, quotes, and order statuses.
What do you dislike most about this product?
It would be great to have more integration options with Third-party.
What recommendations would you give to someone considering this product?
For anyone considering Pipedrive, it's recommended to evaluate the extent of third-party integrations available.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing