.png){kind=small}
What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePipedrive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Pipedrive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
Jan Tore G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Easy to use.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Tailored to drive sales processes.
What is your favorite aspect of this product?
Usability.
What do you dislike most about this product?
Pricing and customer success follow up.
What recommendations would you give to someone considering this product?
None specific.
Pros
- Performance Enhancing
- Caring
- Respectful
- Enables Productivity
Cons
- Slower Product Innovation
- Less Effective Service
- Less Generous
Vinicios A.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2021
Fácil de usar e com personalização ampla
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Personalização
What is your favorite aspect of this product?
Atendimento e personalização
What do you dislike most about this product?
Demora na adição de novos recursos
What recommendations would you give to someone considering this product?
Melhorar o processo de venda
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Mahek V.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2021
Pipedrive CRM
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Its Intuitive user interface makes it different from other products it is view is easy to navigate. It keeps all the working deals in status view which are easy to manage. Creating a new deal is also very simple and easy.
What is your favorite aspect of this product?
It's very easy to create new deals & pipelines, also moving prospects between and within them is also easies and user friendly, and keep track of them in status view helps. It integrates works very well with Slack and gives instant updates.
What do you dislike most about this product?
Its is now very fast in terms of notification the email updates are very slow and sometimes this causes an issue in keeping up the deadlines and tasks blocked.
What recommendations would you give to someone considering this product?
I would recommend utilizing pipedrive for the manufacturing industry, service industry, corporate and integrates well everywhere. There is no reason to not try it.
Pros
- Altruistic
- Acts with Integrity
- Security Protects
- Helps Innovate
Cons
- Commodity Features
