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Poppulo

Poppulo

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Poppulo
8.3 /10

What is Poppulo?

Poppulo is an omnichannel platform for the new world of work. Poppulo helps you create the clarity your employees need to drive business outcomes with the industry’s most personalized, data-driven communications. The Poppulo platform makes it easy to reach and engage dispersed and overwhelmed employees, and deliver news securely across any enterprise communication channel — personalised and relevant to every employee. Leveraging our deep experience in scalable email, Poppulo has built a complete enterprise employee comms platform.

Company Details


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Awards & Recognition

Poppulo won the following awards in the Employee Communications category

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Poppulo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Poppulo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Poppulo?

4% Negative
7% Neutral
89% Positive

Pros

  • Respectful
  • Helps Innovate
  • Security Protects
  • Continually Improving Product

Feature Ratings

Average 80

Single Sign-On (SSO)

87

Newsletter Creation

86

Rewards Recognition

83

Intranet

82

Application Integration

81

Employee Directory

81

Surveys and Polling

81

Emergency Notification

81

Mobile

80

Pulse Surveys

79

News Feeds, Alerts & Notifications

77

Vendor Capability Ratings

Average 76

Business Value Created

82

Ease of Data Integration

80

Ease of Implementation

80

Quality of Features

80

Breadth of Features

79

Ease of IT Administration

78

Availability and Quality of Training

77

Ease of Customization

76

Vendor Support

76

Product Strategy and Rate of Improvement

74

Usability and Intuitiveness

73

Poppulo Reviews

Francisco G.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Poppulo Changes Internal Communications

Likeliness to Recommend

9 /10

What differentiates Poppulo from other similar products?

Segmentation and targeting mean that Poppulo subscribers will receive appropriate content in their email inboxes. Newsletter analysis and tracking allows customers to receive data regarding the effectiveness of the currently used newsletter, whereas the templates section has professional layouts for different types of communications.

What is your favorite aspect of this product?

This software excels in the ease of designing beautiful newsletters in the least time possible. It is very easy to schedule the system's sessions to suit any firm's organizational needs, and the ability of the platform to integrate with other business tools offers a positive impact on organizational operations.

What do you dislike most about this product?

Media library organization could be better and more advanced video embedding options would add great value to the richness of the real media content.

What recommendations would you give to someone considering this product?

We find the effectiveness of internal communication improved because it is simpler to share company news and convey achievements within Poppulo. The organizational workforce has also benefited from more engaging content through the powerful characteristics of the platform.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Ravi B.

  • Role: Vendor Management
  • Industry: Engineering
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Nov 2024

Efficient internal communication.

Likeliness to Recommend

10 /10

What differentiates Poppulo from other similar products?

It's a tailored internal communication solution, offering analytics driven insights to ensure employee engagement strategies are both impactful and measurable

What is your favorite aspect of this product?

The intuitive interface and detailed analytics make tracking engagement effortless, helping improve communication outcome efficiently.

What do you dislike most about this product?

Customization options can feel limited.

What recommendations would you give to someone considering this product?

Focus on its analytics tools and reporting capability. They are ideal for refining your internal communication strategies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Otilde R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Dynamic Digital Updates: Engaging Teams

Likeliness to Recommend

8 /10

What differentiates Poppulo from other similar products?

Additional Poppulo's standout features include advanced email templates that feature the ability to drag and drop functionality, multichannel distribution from email to mobile and desktop, and advanced analytics and engagement tracking. It also has the feature of automated scheduling and targeting options, plus it can integrate with major enterprise systems. Its content management system is easy to follow, and its ability to create a visually appealing newsletter and keep it that way with little effort makes this program excel.

What is your favorite aspect of this product?

Segmenting audiences and tracking engagement metrics has been invaluable in optimizing communication strategies, and it is underpinned by a smartphone approach, meaning that content looks good on all devices. Working with Poppulo is so easy: working with templates, swift customization, integration of rich media, tracking and reputation, and good mobile responsiveness, not to mention support and training at no extra charge!

What do you dislike most about this product?

However, there is still a box. While more could be done to improve the management of the image library (e.g., more advanced organizing, organizing, and tagging abilities), there are some advanced features that require multiple clicks in order to help optimize workflow efficiency. Template customization is powerful but not flexible enough in a few design elements.

What recommendations would you give to someone considering this product?

I consider Poppulo to have been a game changer for our internal communications from a personal perspective. We're able to create really engaging newsletters and deliver product updates, or communicate the news in a simple, robust way. Translation built in the app for the global team (like we used to have it at MailShop), quick polls anytime within the newsletter, push notification for mobile now about urgent updates, reaction buttons like we have on social networks, and my favorite, a custom template builder.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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