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Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.5 /10
CX Score
7.6 /10
Category
Productboard
7.5 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Awards & Recognition

Productboard won the following awards in the Product Management category

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

4% Negative
8% Neutral
88% Positive

Pros

  • Caring
  • Acts with Integrity
  • Trustworthy
  • Respectful

Feature Ratings

Average 82

Feature Management

90

Idea Management

86

Product Management

85

Visual Roadmap

85

User Needs Management

83

Release Planning

78

ALM Integration

78

Workflow Management

78

Strategic Vision

76

Backlog Management

75

Social Collaboration

72

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

80

Quality of Features

80

Business Value Created

80

Breadth of Features

80

Ease of Data Integration

79

Ease of IT Administration

74

Ease of Customization

72

Productboard Reviews

Lucas M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

really good features

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

can integrate easily with other tools

What is your favorite aspect of this product?

very intuitive

What do you dislike most about this product?

can't say, but I'm not a heavy user

What recommendations would you give to someone considering this product?

definitely worth it for big teams and multi collab

Amr E.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Streamlined Product Management Excellence

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Productboard stands out from similar products due to its user-friendly interface, customizable workflows, and seamless integration with other tools. Additionally, its AI-powered prioritization helps product managers make data-driven decisions and focus on what matters most. Overall, Productboard is a robust platform that streamlines product management processes and helps teams work more efficiently and effectively.

What is your favorite aspect of this product?

One of the most impressive things about this product is its AI-powered prioritization feature, which helps product managers make informed decisions and focus on what matters. It's a great way to streamline product management processes and make teams more efficient overall.

What do you dislike most about this product?

the pricing of Productboard is relatively high compared to other similar tools in the market

What recommendations would you give to someone considering this product?

When considering which product management tool to use, it's essential to view your product maturity, budget, and team's needs. If your team is already familiar with product management concepts, Productboard could be a great choice, but if you're starting, you might want to consider a more straightforward tool. Remember that Productboard is a paid tool, so the budget should also be a factor in your decision. Additionally, ensure that the features offered by Productboard align with your team's needs.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

Riley W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2023

The Ultimate Tool for Efficient Collaboration.

Likeliness to Recommend

8 /10

What differentiates Productboard from other similar products?

A differentiator of Productboard is its feature prioritization system. The ability to gather feedback, ideas, and requests from various sources and effectively prioritize them based on user impact and business value sets Productboard apart. Additionally, the seamless integration with popular collaboration tools and the intuitive user interface makes it a standout choice among similar products.

What is your favorite aspect of this product?

Our favorite aspect of Productboard is its customer feedback management capabilities. The platform provides a centralized hub to collect, organize, and analyze customer feedback, allowing us to make data-driven product decisions. The integration with customer support systems and user research tools makes it easy to capture valuable insights and turn them into actionable improvements.

What do you dislike most about this product?

While Productboard offers a robust set of features, one area that could be improved is the reporting and analytics capabilities. It would be beneficial to have more customizable reporting options and advanced analytics features to gain deeper insights into product performance and user behavior.

What recommendations would you give to someone considering this product?

I would highly recommend Productboard to anyone seeking an efficient and collaborative product management solution. It's important to invest time in properly setting up and configuring the tool to align with your team's workflow and needs. Additionally, take advantage of the available integrations to seamlessly connect Productboard with your existing tools and maximize its potential for streamlining your product management process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

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