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Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.5 /10
CX Score
7.6 /10
Category
Productboard
7.5 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Awards & Recognition

Productboard won the following awards in the Product Management category

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

4% Negative
8% Neutral
88% Positive

Pros

  • Caring
  • Acts with Integrity
  • Trustworthy
  • Respectful

Feature Ratings

Average 82

Feature Management

90

Idea Management

86

Product Management

85

Visual Roadmap

85

User Needs Management

83

Release Planning

78

ALM Integration

78

Workflow Management

78

Strategic Vision

76

Backlog Management

75

Social Collaboration

72

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

80

Quality of Features

80

Business Value Created

80

Breadth of Features

80

Ease of Data Integration

79

Ease of IT Administration

74

Ease of Customization

72

Productboard Reviews

Rene R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Decent solution, but not always intuitive

Likeliness to Recommend

7 /10

What differentiates Productboard from other similar products?

Did not do a comparison or use other products.

What is your favorite aspect of this product?

Pretty quick creation of product roadmaps.

What do you dislike most about this product?

Some of the features are not very intuitive. Examples: relationships between features and roadmaps with releases, release groups, teams, etc. Some of the PMs starting to use it are also not clear how to properly use it.

What recommendations would you give to someone considering this product?

Definitely do a trial and make sure it's meeting the needs and is easy enough to use.

Pros

  • Caring
  • Respectful
  • Includes Product Enhancements
  • Trustworthy

Cons

  • Commodity Features

Morgan P.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Only used to tag feature requests

Likeliness to Recommend

7 /10

What differentiates Productboard from other similar products?

There are a lot of visualization tools for roadmaps so there are many ways that you can tailor the views to fit your needs. They also have lots of integrations, however you usually have to pay extra for those.

What is your favorite aspect of this product?

We almost exclusively us it just for tagging and managing feature requests. We get a lot of feature requests on a daily basis and this tool helps us tag and sort that feedback so that it is easy to find when we need it. It also auto-suggests feature tags (using ML Im guessing) which makes tagging super fast and easy.

What do you dislike most about this product?

It is heavily focused on roadmapping which we don't extensively do at our company so there are a lot of features that go unused for us.

What recommendations would you give to someone considering this product?

It would be a great tool if your company does a lot of roadmapping visualizations. You can easily customize the roadmaps to build automatically off of timelines, objective, releases and more. Make sure that the way your teams visualize your future plans aligns with the roadmapping tools available, otherwise you could end up using it as a glorified inbox like we are (but even then, the tagging tools work really well and that's enough for us).

Pros

  • Continually Improving Product
  • Efficient Service
  • Caring
  • Saves Time

Cons

  • Charges for Enhancements
  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

fruitful Solution for Project Coordination

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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