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Progress WhatsUp Gold Logo
Progress WhatsUp Gold Logo
Progress Software

Progress WhatsUp Gold

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Progress WhatsUp Gold
8.0 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

Down 2
Since last award

95 Plan to Renew

Down 4
Since last award

80 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
84%
Negotiation and Contract:
80%
Conflict Resolution:
88%
Strategy & Innovation:
83%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

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4% Negative
10% Neutral
86% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Network Environment Monitoring

84

Network Mapping

83

Network Performance Management

83

Operational Dashboard

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Compliance Management

80

Network Quality of Service

79

Network Configuration Management

79

Vendor Capability Ratings

Average 80

Vendor Support

84

Ease of IT Administration

83

Breadth of Features

81

Business Value Created

81

Quality of Features

81

Ease of Implementation

80

Ease of Data Integration

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Ease of Customization

76

Availability and Quality of Training

75

Progress WhatsUp Gold Reviews

Christophe B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Tracking is extremely simple and expendable

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

I believe it's the only application. It has a greater visibility feature than others as it is visible to everyone on a screen in our IT area. By using it I'm able to keep track of a wide range of devices such as servers and printers. All of our assets are monitored in real-time thanks to WhatsUp Gold.

What is your favorite aspect of this product?

I adore the ability to receive monitoring services and notifications for devices. This product receives top-notch assistance. The personnel are knowledgeable and have a rapid response time. No matter what we bring to them, they always have a solution. In our setting, the alerting mechanism functions effectively. In my organization, everyone likes its User interfaces as it is easier to use.

What do you dislike most about this product?

As there are a lot of features, utilizing it was no less than a challenge. Once alerts are configured, they function well, but when I never configured them before, the procedure can be very complex. Network finding was a little cumbersome and slow.

What recommendations would you give to someone considering this product?

There are a lot of tools available in the market and choosing one is quite a tough decision so I'd try to make it easier for you; first, consider your needs then read out features if you need easy-to-use, and a high-security tool at an affordable price than WhatsUp Gold is a good option.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Paul K.

  • Role: C-Level
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Awesome Network Software!

Likeliness to Recommend

8 /10

What differentiates Progress WhatsUp Gold from other similar products?

It is more intuitive and easier to understand and use.

What is your favorite aspect of this product?

The depth of information viewed about the network.

What do you dislike most about this product?

Not much was disliked

What recommendations would you give to someone considering this product?

This is the best network software you can buy!

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Kevin P.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Loveable and popular network monitoring tool

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

My top choice is Progress WhatsUp Gold. It outperforms competitors in terms of efficiency and power, allowing us to fully monitor our network and detect inefficiencies early on before they bring down our systems. Its ability to let users manage, monitor, and conduct in-depth analyses of infrastructures, networks, and IT from a central independent source sets it apart from other solutions.

What is your favorite aspect of this product?

I am an expert from the technical team, I am honestly stating this fully altered my work, no further hard graft remained to me because this tool conducts all of the tiresome maintenance and operational monitoring for me. Because of its adaptive evolution, continuous supervision of our systems, apps, databases, and private and public clouds is now possible. Additionally, Progress WhatsUp Gold offers extensive customizability.

What do you dislike most about this product?

Progress WhatsUp Gold is a program that needs improvement in terms of use and familiarity because, although it has some crazy and powerful features, they might be difficult for beginners to use and comprehend. To make the most of this solution, extra attention and a substantial period of time must be invested in it.

What recommendations would you give to someone considering this product?

Progress WhatsUp Gold operational architecture is cloud-ready and provides users with all the tools they need for optimal network observability as well as smart, useful solutions that administrators should ideally implement in accordance with their infrastructure design. I absolutely recommend Progress WhatsUp Gold to all businesses because it is an extremely reliable and well-integrated technology.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Caring

Most Popular Progress WhatsUp Gold Comparisons

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