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Puppet Enterprise

Composite Score
7.5 /10
CX Score
7.9 /10
Category
Puppet Enterprise
7.5 /10

What is Puppet Enterprise?

Puppet Enterprise makes it easy to automate the provisioning, configuration and ongoing management of your machines and the software running on them. Make rapid, repeatable changes and automatically enforce the consistency of systems and devices – across physical and virtual machines, on premise or in the cloud.

Company Details


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Awards & Recognition

Puppet Enterprise won the following awards in the Data Center Automation category

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Puppet Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Puppet Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Puppet Enterprise?

2% Negative
6% Neutral
92% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Includes Product Enhancements

Feature Ratings

Average 81

Compliance Monitoring

86

Application Provisioning

85

Audit Trail

84

Task Scheduling

84

Multi-Site Functionality

83

Backup

83

Server Configuration Monitoring

83

Discovery

82

Patching Automation

80

Remediation

80

Server Provisioning

80

Vendor Capability Ratings

Average 79

Vendor Support

81

Quality of Features

81

Breadth of Features

80

Ease of Implementation

80

Availability and Quality of Training

79

Business Value Created

79

Ease of Customization

78

Ease of Data Integration

78

Ease of IT Administration

78

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

75

Puppet Enterprise Reviews

Emily L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Mastering data automation with advanced features

Likeliness to Recommend

9 /10

What differentiates Puppet Enterprise from other similar products?

It is a feature-rich platform catering to us in different ways such as in managing configuration, orchestration, and automation. It enables us to deploy, manage, and scale our infrastructure in several environments including physical, virtual, and cloud-based environments. Declarative languages, it helps us organize infrastructure.

What is your favorite aspect of this product?

The first thing I like about this platform is that it is easy to deal with in every type of environment whether simple or complex by maintaining thousands of nodes consistently irrespective of the fact that they are processing on-premises or out-premises. It also supports us in the way that it handles both agent-less and agent-based nodes thus making it feasible for us to manage our infrastructure.

What do you dislike most about this product?

Its central server requires substantial CPU and memory resources when dealing with complex nodes. Also, its user interface should be more flexible to process in any type of environment.

What recommendations would you give to someone considering this product?

For automating data center management, it is one of the mature and highly used products. It caters to an infrastructure-as-code approach along with orchestration and compliance making it powerful to automate large and even complex atmospheres. It also facilitates unparalleled, and flexible along with highly secure features for our working.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Trevor C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Hard to learn, but powerful once you do

Likeliness to Recommend

8 /10

What differentiates Puppet Enterprise from other similar products?

The major features I appreciate in puppet are the abilities to manage multiple linux flavors with the same code base. And the fact that it runs on a regular schedule minimizing config drift.

What is your favorite aspect of this product?

Managing multiple operating systems with the same code base.

What do you dislike most about this product?

Very steep learning curve. Took me a while to wrap my brain around how to write Puppet code and the best ways to leverage it for my environment.

What recommendations would you give to someone considering this product?

Provide some basic roles and profiles templates for new users to leverage out of the box

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Uday A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Ease of Doing Automation with Puppet

Likeliness to Recommend

10 /10

What differentiates Puppet Enterprise from other similar products?

Ease of use, Support

What is your favorite aspect of this product?

Automation

What do you dislike most about this product?

cloud support is missing

What recommendations would you give to someone considering this product?

Add public cloud module back

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Effective Service

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