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Puppet Enterprise

Composite Score
7.4 /10
CX Score
7.6 /10
Category
Puppet Enterprise
7.4 /10

What is Puppet Enterprise?

Puppet Enterprise makes it easy to automate the provisioning, configuration and ongoing management of your machines and the software running on them. Make rapid, repeatable changes and automatically enforce the consistency of systems and devices – across physical and virtual machines, on premise or in the cloud.

Company Details


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Puppet Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Puppet Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Puppet Enterprise?

7% Negative
4% Neutral
89% Positive

Pros

  • Respectful
  • Fair
  • Transparent
  • Security Protects

Feature Ratings

Average 84

Multi Tenancy

90

Systems Administration

88

Resource Availability

87

Configuration Management

86

Workflow Support

85

Agent or Agentless

84

Scripting Support

84

Task Process Automation

82

Resource Definition

80

Dynamic Scalability

79

Service Templates

78

Vendor Capability Ratings

Average 81

Availability and Quality of Training

89

Business Value Created

87

Vendor Support

84

Ease of Data Integration

83

Breadth of Features

81

Quality of Features

81

Ease of Implementation

80

Ease of Customization

79

Product Strategy and Rate of Improvement

75

Ease of IT Administration

74

Usability and Intuitiveness

74

Puppet Enterprise Reviews

Hafeez R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2024

"Powerful and Reliable, but Requires Expertise"

Likeliness to Recommend

10 /10

What differentiates Puppet Enterprise from other similar products?

Declarative Configuration Management: Puppet Enterprise's declarative model ensures consistent and predictable infrastructure management, defining the desired state and automatically enforcing compliance across all systems.

What is your favorite aspect of this product?

canned templates

What do you dislike most about this product?

Steep Learning Curve

What recommendations would you give to someone considering this product?

have your staff trained on the fundamentals

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gegi G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Effective Provisioning With Puppet Enterprise

Likeliness to Recommend

9 /10

What differentiates Puppet Enterprise from other similar products?

With Puppet Enterprise, configuration and provisioning are made easy Management of running software is made easy

What is your favorite aspect of this product?

I like the ease of customizing Puppet Enterprise The software makes orchestration and management easy

What do you dislike most about this product?

Not ideal for people with no IT backup education

What recommendations would you give to someone considering this product?

Since Puppet Enterprise meets our needs, I recommend it fully more so for orchestration as it has all we need.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Erlon S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Keeps your environment reliable and reproducible!

Likeliness to Recommend

9 /10

What differentiates Puppet Enterprise from other similar products?

Its stability. I've been using Puppet for almost 10 years now and every deployment I've done still stable and reliable. Even on companies I don't work anymore, they still using the setups I've configured.

What is your favorite aspect of this product?

Puppet enterprise has created an approach they call "Roles and Profiles method). It is not mandatory its usage, but by using it, you achieve a level of organized configuration management that makes you abstract a bunch of resources in a smart way.

What do you dislike most about this product?

Actually it is not my complain, but I've been listening that from several people. Puppet is more complicated than other configuration management tools. Probably it is easy for me because when I decided to use it, I attended all official trainings from Puppet Enterprise then I believe I did at the right way, so I didn't suffered that much with some Puppet peculiarities.

What recommendations would you give to someone considering this product?

Go deep on Puppet documentation (which in my opinion could be a bit better). Puppet is not an easy software at first. So don't hesitate in spending several days studying it before starting to use. But once you are confident enough, your daily basis work will be way simpler and reliable.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service
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