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What is Rapid7 Managed Detection and Response?
Rapid7 MDR is built from the ground up to help security teams of all sizes and experiences strengthen their security posture, find and stop attackers, and stay ahead of emerging threats. It is a combination of security expertise and leading technology solutions to detect dynamic threats quickly across your entire ecosystem to provide the hands-on, 24/7/365 monitoring, proactive threat hunting, effective response support, tailored security guidance, and team of Active Response experts to stop malicious activity and help you accelerate your security maturity.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
1
Since last award
96 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Rapid7 Managed Detection and Response?
Pros
- Respectful
- Client Friendly Policies
- Reliable
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Vulnerability Management
24/7/365 Security Monitoring
Compliance Reporting and Archival Mechanisms
Threat Intelligence
Incident Management
Prevention
Risk Scoring & Remediation Act
Proactive Threat Hunting
Technology Management
Real-Time Threat and Anomaly Detection
Use of the MITRE ATT&CK Framework
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Ease of Data Integration
Business Value Created
Ease of IT Administration
Quality of Features
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Rapid7 Managed Detection and Response Reviews
Sharan K.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Effective EDR solution with user-friendly features
Likeliness to Recommend
What differentiates Rapid7 Managed Detection and Response from other similar products?
Proactive Detection & Response: Catches and neutralizes threats quickly, reducing dwell time and impact. Expert SOC Team: Experienced analysts provide valuable insights and guidance. Easy Deployment & Integration: Smooth onboarding and seamless integration with my existing security stack. Clear Reporting & Communication: Regular reports and updates keep me informed and engaged. Scalable & Customizable: Adapts to my evolving needs and security posture.
What is your favorite aspect of this product?
Rapid7 MDR is a powerful solution that empowers my team to focus on strategic security initiatives while feeling confident our critical systems are protected. While not without its limitations, the value it brings outweighs the drawbacks for my organization.
What do you dislike most about this product?
Limited Visibility Options: Reporting could be more granular for deeper analysis. Price Point: Can be cost-prohibitive for smaller organizations. False Positives: Occasional tuning needed to minimize alert fatigue.
What recommendations would you give to someone considering this product?
Powerful MDR solution with strong detection and response capabilities. Great for organizations with the budget and technical resources to manage it effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Phil K.
- Role: Operations
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2023
Great tool in meeting NIST 800-171 requirements
Likeliness to Recommend
What differentiates Rapid7 Managed Detection and Response from other similar products?
Rapid7 Managed Detection and Response came with unparalleled support staff. We can't say enough good things about our vendor support.
What is your favorite aspect of this product?
Getting weekly reports with quantifiable risk scores allows us to focus our efforts in a planned and common sense approach, as opposed to the old method of wading through a dark rom.
What do you dislike most about this product?
There is nothing I would list as a dislike.
What recommendations would you give to someone considering this product?
Work with your vendor.....see what other items they offer so that you could potentially bundle many packages together. This is the route we went, and I believe it allows for us to get the best support.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Fair
Lubin A.
- Role: Information Technology
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Aug 2022
Easy to use
Likeliness to Recommend
What differentiates Rapid7 Managed Detection and Response from other similar products?
Remediations
What is your favorite aspect of this product?
Different Silos
What do you dislike most about this product?
Mylti vendor platform
What recommendations would you give to someone considering this product?
None at the moment
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Saves Time
