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RingCentral Events Logo
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RingCentral, Inc

RingCentral Events

Composite Score
7.4 /10
CX Score
7.0 /10
Category
RingCentral Events
7.4 /10

What is RingCentral Events?

RingCentral Events (formerly Hopin Events) is the first all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

Company Details


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Awards & Recognition

RingCentral Events won the following awards in the On-Site Event Management category

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RingCentral Events Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral Events.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

72 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral Events?

3% Negative
30% Neutral
67% Positive

Pros

  • Respectful
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 83

Attendee Engagement

89

Branding and Visual Customization

86

Social Media Channel Integration Outbound

86

Presentation/ Webinar Capabilities

85

Vendor e-Commerce

84

Networking Facilitation

84

Whitelabeling

82

Registration Process/Integration

80

Metric and Reporting

79

Gamification

79

Customer Support

77

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

88

Business Value Created

84

Ease of Implementation

82

Vendor Support

81

Quality of Features

80

Breadth of Features

80

Ease of Customization

79

Ease of Data Integration

78

Usability and Intuitiveness

76

Availability and Quality of Training

76

Ease of IT Administration

76

RingCentral Events Reviews

PRASHANT K.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Connect Virtually and Easily

Likeliness to Recommend

10 /10

What differentiates RingCentral Events from other similar products?

Hopin has diverse and digital strategies for managing events. Hopin supports online videos and calls, all that supports events. It accommodates huge participants, and its saves on costs.

What is your favorite aspect of this product?

There are many things that I find beneficial about this platform. To name a few, the ability to simulate in person gatherings is at the top of the list; the ability to set up expo and networking sessions and to record sessions is also a major plus. For my company, the hands on support is one of the most significant reasons we decided to sign up for Hop In.

What do you dislike most about this product?

The fact that you have to switch back and forth between features rather than being able to view multiple items at once, like the schedule and the main stage for instance or speaker bio and the speaker at the same time. Perhaps these supplemental features can be added as a pop up, rather than a separate screen.

What recommendations would you give to someone considering this product?

This was a platform developed well before its time. No one knew that the pandemic was approaching and platforms like Hop in have helped businesses continue to run smoothly during such a crucial time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Debra H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Great tool for virtual events

Likeliness to Recommend

8 /10

What differentiates RingCentral Events from other similar products?

The platform is easy to use, intuitive for attendees to navigate from one section to another, the moderation function is fast and efficient and helps regulate the chat while allowing event organizers to communicate with the public, offers a variety of event experiences, allowing you to fully recreate an event in person, it also offers the best mechanisms for attendee interaction relative to the other platforms I have used or evaluated, I think the most useful thing about Hopin is what easy it is to adapt to the needs of any organization or event that uses the platform.

What is your favorite aspect of this product?

I liked the level of interaction that the Hopin platform provides, I also like how I can add things directly to my Google calendar, the platform works exactly how it is supposed to, I also love the ability to navigate to different sessions, booths and speakers, I also really like the ability to host multiple work sessions at the same time and the ease of moving between them seamlessly, I like that I can customize quite a bit to meet the needs of my event, it's the most virtual venue like a venue of real life events.

What do you dislike most about this product?

Sometimes the organizers are unable to fix problems in a timely manner due to technical difficulties, there are also significant delays during scheduled programming, those are small details that could be easily corrected.

What recommendations would you give to someone considering this product?

I recommend using Hoppin as a way to socialize with your colleagues in a professional way, it offers the best mechanisms for attendee interaction relative to the other platforms, it's a great platform, it looks amazing, it's easy to use and manage, and it's very affordable.

Pros

  • Reliable
  • Unique Features
  • Caring
  • Client Friendly Policies

Alicia D.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Amazing for Virtual Events

Likeliness to Recommend

10 /10

What differentiates RingCentral Events from other similar products?

Hopin is all in one space which is really nice and convient.

What is your favorite aspect of this product?

the live chat through out the platform. I like that there is a chat room for every session, expo, stage, and event chat

What do you dislike most about this product?

in the back end it's hard to navigate the session summary and expo summary. I wish there was a search bar to filter through all the sessions and expo's

What recommendations would you give to someone considering this product?

Start off on the free version and see how big your event grows

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Most Popular RingCentral Events Comparisons

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