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RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

Composite Score
8.1 /10
CX Score
8.5 /10
Category
RingCentral MVP
8.1 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

Company Details


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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

0% Negative
0% Neutral
100% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Feature Ratings

Average 85

Audio Conferencing Call in Bridge

96

Audio Conferencing VoIP

91

Keyboard Mouse Control

88

Facilitator Functions

87

Virtual Whiteboard

83

Screen Share

82

Instant Messaging

82

Video Conferencing

82

Audio Controls

81

Application Share

75

File Transfer

75

Vendor Capability Ratings

Average 85

Product Strategy and Rate of Improvement

90

Usability and Intuitiveness

89

Ease of Implementation

87

Vendor Support

86

Ease of IT Administration

84

Business Value Created

84

Breadth of Features

84

Ease of Customization

84

Quality of Features

83

Availability and Quality of Training

81

Ease of Data Integration

80

RingCentral MVP Reviews

Jacob H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

It can be described as the ultimate tool of busine

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

Looking at the advantages it has a couple of features that really makes it stand out and this include its simplicity and the many features it has. That can make video calls, online conferences, and send text messages in one application is rather handy.

What is your favorite aspect of this product?

The things that I appreciate the most while using the RingCentral MVP is the call and video quality, is that it is clear and does not drop calls ever. Also, it is very convenient to have an opportunity to record calls in case one wants to recall what has been said in details.

What do you dislike most about this product?

However, what I didn’t like is that most of the times the application is a bit slow in the process, particularly when many users are accessing it.

What recommendations would you give to someone considering this product?

In summary I can state that RingCentral MVP can be useful for any company that is in need of a multi-functional communication system. Accessible, highly-featured and of excellent quality, Aconex is recommended to enhance efficiency and effectiveness in the workplace.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Saves Time

Mauricio R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to use and convenient

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

It is easy tu use for end users

What is your favorite aspect of this product?

Easy customisation

What do you dislike most about this product?

I can't find anything so far

What recommendations would you give to someone considering this product?

Undarstand how it works before adding licenses.

Pros

  • Effective Service
  • Saves Time
  • Acts with Integrity
  • Transparent

Sagar J.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

GREAT TOOL for remote teams

Likeliness to Recommend

8 /10

What differentiates RingCentral MVP from other similar products?

I think its breadth of features and the ability to integrate seamlessly with CRMS like Salesforce makes them a WINNER

What is your favorite aspect of this product?

Integration for me is the single most important thing as a sales rep, this stands out

What do you dislike most about this product?

The fact that it lags sporadically is a touch bit frustrating

What recommendations would you give to someone considering this product?

Definitely worth considering if you are looking to implement an end-to-end communications platform both for internal and external stakeholders

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
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