What is RingCentral MVP?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral MVP?
Pros
- Respectful
- Transparent
- Trustworthy
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Web & Desktop Conferencing
Call Management
Centralized Management Portal
Secure Access
Continuous UCC
Third-Party Integration
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingCentral MVP Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Great Service...Expected Features and easy to use
Likeliness to Recommend
Pros
- Reliable
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Dan W.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Mar 2021
Revolutionary Communication Agent
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
RingCentral Office has revolutionary communication approach, all focused to keep firms and relationships intact. More over, RingCentral Office controls sessions, to ensure all people have their speaking turn.
What is your favorite aspect of this product?
RingCentral Office has enhanced mobility, and video conferencing, even using browsers. Again, RingCentral Office has a secure access plan, keeping off people with malicious intent.
What do you dislike most about this product?
RingCentral Office is an elaborate, cordial and drastic way of keeping people above the waters, through enabled way of discussion. Significant merits from RingCentral Office.
What recommendations would you give to someone considering this product?
RingCentral Office is an all day program, very effective, and relatively cheaper, compared to the roles it plays, in communications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dustin A.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Expensive but worth every penny
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
RingCentral is reliable for your meeting needs and I haven't experience any downtime.
What is your favorite aspect of this product?
Compared to other conferencing tools, I never experience any problem during my scheduled meetings unlike other tools wherein some of my clients get frustrated to change the meeting schedule.
What do you dislike most about this product?
Unfortunately this is expensive and it's a bit more favorable for US/CA since they can have unlimited calls on the pricing plan.
What recommendations would you give to someone considering this product?
If you have the budget, definitely go with RingCentral since it won't let you down. It has a cool user interface from which users can easily access voice calls, team chat, and video conferences.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
