What is RingCentral MVP?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral MVP?
Pros
- Respectful
- Transparent
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Secure Access
Web & Desktop Conferencing
Call Management
Centralized Management Portal
Continuous UCC
Speech Access and Personal Assistant
Third-Party Integration
Analytics Reporting
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingCentral MVP Reviews
Zafar A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
It is mobile and easy to use.
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
This product is great on desktop, on mobile, on tablet. You can use it perfectly on the go. If the office is on the go, it will suite you perfectly.
What is your favorite aspect of this product?
Thу product is easy to use on our mobile devices or office stationery devices. It perfectly works with voice calls, with messaging. The remote offices are suiting this app just right.
What do you dislike most about this product?
Sometimes calls are not coming through, but I assume it is more connection issues instead of product lack.
What recommendations would you give to someone considering this product?
Offices on the go, such as construction office, logistics office and other remote offices will find this product very useful in their daily business routine.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service
Will R.
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Mar 2023
Great product, but support disappoints.
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
Breadth of product features.
What is your favorite aspect of this product?
Ease of administration
What do you dislike most about this product?
Vendor support.
What recommendations would you give to someone considering this product?
Make sure your rep is dedicated.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Vendor's Interest First
- Less Caring
- Vendor Friendly Policies
George C.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
The wonders that this program performs in my work.
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
It is important to maintain a stable conversion and communication with each of my company's clients, with the help of RingCentral MVP this is totally possible since it provides me with multiple high-quality business calls to manage each of my sales and it is possible to record all aspects of these conversations so as not to lose sight of every detail, this program is really useful since it is a really comfortable space to negotiate without any complications that interrupt each one of these projects in the cloud, the functionality of this program differentiates it from rest.
What is your favorite aspect of this product?
The wonders that this program performs in my work area is to control the communication I have with all my clients in a clean and safe space to carry out each of these businesses with multiple clients and in distant locations, RingCentral MVP brings us closer and offers us having the support of recording all calls automatically for the safety of both parties to the negotiation, this is possible through your appeals and mobile versions for my devices as well as obviously from the security of my desk, it is always a pleasure to work with this program because I have the ease of using it from any moment.
What do you dislike most about this product?
In my personal case, I would like this program to be a little more interactive in calls and have the versatility to link other video conferences. The truth is that this program can be a bit basic when contacting clients in calls, there are no options to do The negotiation with my clients is much more dynamic as well as if the size and weight of each video were not so heavy, this is a problem when I want to share this video to other platforms, I would like it to be a little lighter.
What recommendations would you give to someone considering this product?
RingCentral MVP is the first program that he recommended to have a backup in each of the calls that are made on the web, it is always good to have the opportunity to see move me all the conversions and points that are established in a business and thanks to the help With this program you can have the enormous advantage of reviewing every detail to maintain the credibility of the sale, without a doubt it is worth having this program to automate the recording of all your businesses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
