What is RingCentral MVP?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral MVP?
Pros
- Respectful
- Transparent
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Secure Access
Web & Desktop Conferencing
Call Management
Centralized Management Portal
Continuous UCC
Speech Access and Personal Assistant
Third-Party Integration
Analytics Reporting
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingCentral MVP Reviews
Dani B.
- Role: Human Resources
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Feb 2023
The new phone system is RingCentral
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
It appears like Ring Central is just as simple to set up as our old VOIP software, if not simpler, and it requires minimal time to train new users.
What is your favorite aspect of this product?
Finding an extension, either by its name or its number, is easy. The ability to send a coworker a text message while on the phone is a fantastic bonus. When you can't get to your desk computer, the Ring Central mobile app allows you to take and make business calls on the go without ever revealing your personal number.
What do you dislike most about this product?
The sole drawback is that the date and time of a video meeting scheduled in Ring Central will change when transferred to Outlook, necessitating reentry of the right information.
What recommendations would you give to someone considering this product?
To avoid having to utilize the receptionist's headset and app interface, Ring Central also offers a guest app that may be used by anyone who is participating in receptionist coverage. Using the app frees you from your workstation, making it simpler for clerical workers and runners to get things done.
Pros
- Reliable
- Unique Features
- Efficient Service
- Saves Time
Amanda A.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Fantastic tool for our business communication need
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
RingCentral is offering personal call-making and sending/receiving of e-faxes capabilities all-in-one system. Frankly speaking, its chat component was nice and I had no problems using this console. The best ever option to use mobile functions when at home with the internet is RingCentral.
What is your favorite aspect of this product?
RingCentral MVP is a fantastic VoIP framework that offers everything we desire with only a simple touch and is incredibly simple to use. All of its elements are easily accessible through its unified center console. I as a user of this platform frequently receive more from the software than I anticipated. The reporting component is superb; we may set reports to be delivered automatically rather than by hand.
What do you dislike most about this product?
Sometimes, its pop-up may not appear, but calls are still coming, requiring me to restart my system in order for them to disconnect the coming call or for me to be able to respond to the call. When the system has problems, there may be moments when the internet connectivity has limited capability.
What recommendations would you give to someone considering this product?
RingCentral MVP is a wise choice to put in place. Setting up a phone system with RingCentral MVP is fairly simple and flawless. The creation of a business communication line for a startup company only takes a few moments. It offers all the capabilities that a contemporary VoIP system must have, and it is extensively adopted across a variety of platforms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Joanne B.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
A special system for calls and call tracking.
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
RingCentral MVP allows us to maintain communications with clients and colleagues without problems, the security it provides is excellent, we minimize times, reduce costs and enhance immediate response between colleagues, it is a unique software and better than the others.
What is your favorite aspect of this product?
I like it because it is very functional, it saves us time by communicating quickly, we can receive national and international calls, the fluidity of communication with our clients and colleagues has improved remarkably, the user interface is simple and error-free.
What do you dislike most about this product?
No problems, the results have always been stable since we bought it, we have noticed good results and positive characteristics.
What recommendations would you give to someone considering this product?
It's perfect for any business that wants fast and seamless communications with co-workers and colleagues, it's affordable and easy to use, I highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
