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Sales Navigator Logo
Sales Navigator Logo
LinkedIn Corporation

Sales Navigator

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Sales Navigator
8.8 /10

What is Sales Navigator?

LinkedIn Sales Navigator, available for individuals or teams, is the best version of LinkedIn for sales professionals. Sales Navigator features a powerful set of search capabilities, improved visibility into extended networks, and personalized algorithms to help you reach the right decision maker.

Company Details


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Sales Navigator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sales Navigator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sales Navigator?

1% Negative
6% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 85

Lead Profiles

90

List Building

90

Contact Database

89

Lead Mining

86

Data Enrichment

85

Website Form

84

Workflow Management

82

CRM Integration

80

Reporting

80

Vendor Capability Ratings

Average 81

Business Value Created

87

Ease of Implementation

86

Ease of IT Administration

84

Usability and Intuitiveness

84

Quality of Features

83

Availability and Quality of Training

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Vendor Support

76

Ease of Customization

75

Sales Navigator Reviews

Shaun H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

The best "people" data

Likeliness to Recommend

10 /10

What differentiates Sales Navigator from other similar products?

Sales Navigator is getting it's "people" data right from the source, people like you and I that are updating their LinkedIn profile with their current Company, Title, Job Description, etc. This tool is an absolute must when you want to have the most accurate data as far as WHO to contact. Sales Nav doesn't offer emails and phone numbers, keep this in mind because you'll need another tool for contact information, but when it comes to knowing who to target, Sales Nav is the best tool for that.

What is your favorite aspect of this product?

The "people" data is excellent since it is the LinkedIn user maintaining their information. Being able to InMail people directly is awesome too, and now you can record yourself to send via InMail. The ability to create Lead and Account lists is great, and there is a decent Salesforce integration that has been improving over the years.

What do you dislike most about this product?

The Salesforce integration is seriously lacking. You would think you'd be able to export prospects directly from Sales Navigator into Salesforce, but you can't. Not sure why, maybe they want everyone to stay within Sales Navigator, or they have their own competing CRM solution? Regardless, I hope they continue to improve this integration.

What recommendations would you give to someone considering this product?

Try before you buy. You may need another solution if you want contact information like email and phone numbers.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Saves Time
  • Client Friendly Policies

Svetla M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Aug 2022

Quality database of leads, easy to search & filter

Likeliness to Recommend

10 /10

What differentiates Sales Navigator from other similar products?

The database is high quality one, even in countries where social profiles are not very common

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

The cost could be more affordable for long-term subscriptions

What recommendations would you give to someone considering this product?

To not hesitate about the cost of the solution, it pays out times more

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Susang R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

More leads made possible with Sales Navigator

Likeliness to Recommend

8 /10

What differentiates Sales Navigator from other similar products?

Using Sales Navigator, we are able to generate much more relevant leads for our business. Also, it is very easy to integrate with other 3rd party software

What is your favorite aspect of this product?

Integrating with other 3rd party software to search for leads much more precisely is my favorite aspect of Sales Navigator

What do you dislike most about this product?

I do not have any dislike for Sales Navigator

What recommendations would you give to someone considering this product?

A very good investment that a business can make to improve their revenue

Pros

  • Helps Innovate
  • Caring
  • Saves Time
  • Respectful
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