What is Salesforce Lightning Flow?
Lightning Flow is a new Lightning Platform service that empowers any business to create and extend the power of process automation to any customer or employee experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Lightning Flow?
Pros
- Enables Productivity
- Respectful
- Reliable
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Low-Code Automation
Customizable Performance Dashboards
Process Automation Templates
In-App Automated Workflows
Process Workflow Designer
Permissions and Governance
Content Management
BPMN Compliance
Mobile Support
Collaboration
Real-time Process Analysis
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Salesforce Lightning Flow Reviews
Shivankur N.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Automation at its best with Salesforce Flow
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
It offers wide configurable options that can automate the process without code and it makes different from other similar products
What is your favorite aspect of this product?
No code and only configuration is my favourite aspect
What do you dislike most about this product?
Nothing as such to dislike about
What recommendations would you give to someone considering this product?
When someone wants to build a good complex automation process and without code then it go to option
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Ayushi s.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Easy to use and helpful skill!
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
Implementation and low code
What is your favorite aspect of this product?
Easy to implement
What do you dislike most about this product?
As, it is a new technology it is easy to learn but while implementing you might face few challenges
What recommendations would you give to someone considering this product?
Easy to learn
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Robert D.
- Role: Information Technology
- Industry: Chemicals
- Involvement: IT Leader or Manager
Submitted Nov 2023
Essential Salesforce automation tool.
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
Obviously being part of the Salesforce system it works very well with Salesforce data and the different objects in there. What really sets it apart is the different types of triggers so you can really automate a lot of processes. It is also truly low code. There’s almost no need for coding knowledge
What do you dislike most about this product?
Not much. If pushed I would say you need to have a good understanding of the object relationships within Salesforce to get the most out of it but as this is admin level functionality that is to be expected.
What recommendations would you give to someone considering this product?
Have a play with the functionality but the strongest recommendation I would give is to take advantage of the world class trailhead training modules. They step you through everything with a real life Salesforce org and tests you knowledge as you go.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
