What is Salesforce Lightning Flow?
Lightning Flow is a new Lightning Platform service that empowers any business to create and extend the power of process automation to any customer or employee experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Lightning Flow?
Pros
- Enables Productivity
- Respectful
- Reliable
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Low-Code Automation
Customizable Performance Dashboards
Process Automation Templates
In-App Automated Workflows
Process Workflow Designer
Permissions and Governance
Content Management
BPMN Compliance
Mobile Support
Collaboration
Real-time Process Analysis
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Salesforce Lightning Flow Reviews
Michal W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
Great business database management solution!
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
Salesforce is a highly intuitive piece of software, which works considerably better in my experience than the vast majority of other such solutions. In many cases, what Salesforce Lightning does would require multiple separate pieces of software to accomplish. This alone should already make it stand out from the crowd. It is a database, analytical tool, and business management software all-in-one solution.
What is your favorite aspect of this product?
The ease with which it is possible to enter and manipulate data within the program. It is rather rare that it is such a delight to be entering information into a database system. Overall this has greatly simplified things in comparison to our previous solutions.
What do you dislike most about this product?
The report generation system is a bit tedious requiring multiple reports to be generated (one per data type) rather than being able to generate one complete report. Also there is a limited number of tiers for user permissions available, which makes it a bit difficult to properly allocate permissions.
What recommendations would you give to someone considering this product?
If you can overlook the few flaws and work around them, this is the perfect solution for business management and database operations. I would definitely recommend getting it!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Shivakumar Y.
- Role: Vendor Management
- Industry: Apparel
- Involvement: End User of Application
Submitted Mar 2022
Best CRM out there!!
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
1. Customizations & Plugins 2. Implementations & Integrations 3. Support
What is your favorite aspect of this product?
1. UI/UX 2. Features in abundance 3. Customizations & Plugins 4. Reporting
What do you dislike most about this product?
1. Pricing Nothing at all apart from them
What recommendations would you give to someone considering this product?
1. Go ahead in purchasing this amazing CRM. 2. Only concern is the pricing. If you can afford, then don't miss it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Miranda M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Great for sales, hard to learn how to use
Likeliness to Recommend
What differentiates Salesforce Lightning Flow from other similar products?
Reputation
What is your favorite aspect of this product?
Brand recognition
What do you dislike most about this product?
Hard to use at times
What recommendations would you give to someone considering this product?
Train as much as possible
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
