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SAP CPQ Logo
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SAP

SAP CPQ

Composite Score
7.0 /10
CX Score
6.9 /10
Category
SAP CPQ
7.0 /10

What is SAP CPQ?

Maximize every sales opportunity with intelligent selling and deliver results with an intuitive configuration process across every sales channel. Build, optimize, and create buyer-friendly quotes and proposals with the SAP CPQ solution. Eliminate quote errors and empower your sellers to easily configure complex product offerings with optimized prices and branded proposals

Company Details


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Awards & Recognition

SAP CPQ won the following awards in the Configure, Price, Quote category

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SAP CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

3
Since last award

95 Plan to Renew

4
Since last award

76 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP CPQ?

10% Negative
9% Neutral
81% Positive

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Acts with Integrity
  • Appreciates Incumbent Status

Feature Ratings

Average 79

Product and Service Configuration

87

Quote Development and Administration

85

Catalog Management

83

Rules Engine

82

Multi Currency

79

Visual Configuration

78

Renewal Management

77

Discounting Management

76

Mobile

76

Workflow & Approvals

74

Application Integration

73

Vendor Capability Ratings

Average 76

Ease of Implementation

84

Ease of Customization

82

Breadth of Features

81

Business Value Created

79

Quality of Features

79

Ease of IT Administration

74

Vendor Support

73

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

72

Usability and Intuitiveness

72

Ease of Data Integration

68

SAP CPQ Reviews

Doug W.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Nailed It: Precision Pricing with SAP CPQ.

Likeliness to Recommend

9 /10

What differentiates SAP CPQ from other similar products?

Its ability to handle the complexities of construction bids with precision and efficiency. Unlike generic CPQ solutions, SAP CPQ is designed to cater to industries like ours where every project is unique and requires detailed customization.

What is your favorite aspect of this product?

We often deal with projects that require tailored solutions, whether it’s a custom-built structure or a unique material specification. SAP CPQ makes it straightforward to include these custom elements in our quotes, ensuring that our proposals are both accurate and reflective of the client’s specific needs. The automatic pricing updates based on current market rates are also a huge plus.

What do you dislike most about this product?

If there’s one area where SAP CPQ could improve, it would be the initial setup process. It needs time for configuration.

What recommendations would you give to someone considering this product?

Since implementing SAP CPQ, We’re able to deliver detailed, professional quotes faster, which has been a big win for our business. This tool has not only streamlined our internal processes but also helped us build stronger relationships with clients by providing them with clear, transparent pricing from the outset.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sergey L.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Respectful
  • Acts with Integrity
  • Transparent

Prithvi R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Limited Out-of-The-Box Functionalities

Likeliness to Recommend

8 /10

What differentiates SAP CPQ from other similar products?

Seamless SAP Integration: Integrates smoothly with SAP ERP, S/4HANA, and Commerce Cloud for real-time synchronization and unified management. Advanced Customization: Extensive scripting and API capabilities allow for highly tailored workflows and configurations. Global Support: Handles multi-language and multi-currency environments, making it ideal for global enterprises.

What is your favorite aspect of this product?

Robust scripting capabilities using IronPython, which allows for deep customization and automation of complex configuration, pricing, and quoting processes, enabling businesses to tailor the solution precisely to their unique needs.

What do you dislike most about this product?

Using Knockout.js in SAP CPQ responsive templates is its performance limitations with huge data and complex data bindings

What recommendations would you give to someone considering this product?

1. Invest in Training: Ensure your team is well-trained, especially in scripting and SAP integrations, to fully leverage SAP CPQ's capabilities. 2. Plan for Integration: Carefully plan and execute integrations with existing SAP systems to ensure seamless data flow and avoid potential integration issues. 3. Start with a Pilot: Consider starting with a pilot project to understand the setup and customization requirements before a full-scale implementation.

Pros

  • Unique Features
  • Continually Improving Product
  • Generous Negotitation
  • Helps Innovate

Cons

  • Security Frustrates
  • Wastes Time
  • Less Reliable

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