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SAP

SAP CPQ

Composite Score
7.0 /10
CX Score
6.9 /10
Category
SAP CPQ
7.0 /10

What is SAP CPQ?

Maximize every sales opportunity with intelligent selling and deliver results with an intuitive configuration process across every sales channel. Build, optimize, and create buyer-friendly quotes and proposals with the SAP CPQ solution. Eliminate quote errors and empower your sellers to easily configure complex product offerings with optimized prices and branded proposals

Company Details


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Awards & Recognition

SAP CPQ won the following awards in the Configure, Price, Quote category

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SAP CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

3
Since last award

95 Plan to Renew

4
Since last award

76 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP CPQ?

10% Negative
9% Neutral
81% Positive

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Acts with Integrity
  • Appreciates Incumbent Status

Feature Ratings

Average 79

Product and Service Configuration

87

Quote Development and Administration

85

Catalog Management

83

Rules Engine

82

Multi Currency

79

Visual Configuration

78

Renewal Management

77

Discounting Management

76

Mobile

76

Workflow & Approvals

74

Application Integration

73

Vendor Capability Ratings

Average 76

Ease of Implementation

84

Ease of Customization

82

Breadth of Features

81

Business Value Created

79

Quality of Features

79

Ease of IT Administration

74

Vendor Support

73

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

72

Usability and Intuitiveness

72

Ease of Data Integration

68

SAP CPQ Reviews

Jeffry S.

  • Role: C-Level
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Extremely powerful and easy to implement

Likeliness to Recommend

10 /10

What differentiates SAP CPQ from other similar products?

The ease of implementation and the power of customization to fit specific market segment / product needs.

What is your favorite aspect of this product?

The fact that I could create the system, attend training, and have a fully functioning CPQ system up and running in 90 days. Granted, we broke the mold on this - but we did it and it was incredibly successful.

What do you dislike most about this product?

Nothing I can think off right off the bat.

What recommendations would you give to someone considering this product?

In terms of recommendations, I would highly suggest anyone to understand how data moves through your operation at a very granular level and have this written down in a "data map" before you think about developing a CPQ system and ensure this is driven and managed by SALES and not by IT.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Laura G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Solid software that provides instant quotes.

Likeliness to Recommend

8 /10

What differentiates SAP CPQ from other similar products?

What distinguishes this program is undoubtedly the customer service, whenever I had a question or problem they offered me immediate help and it is something that I always highlight.

What is your favorite aspect of this product?

Importantly, this tool allows you to create end-to-end approvals and workflows all within the platform, eliminating the need for numerous offline or product-based communications.

What do you dislike most about this product?

While I have no complaints about the overall quality or functionality of the program, I don't enjoy how difficult the software setups and integrations can be. It takes time for many parties to configure this product internally and the end user does not always see the logic behind those configurations. This can make software adoption and implementation difficult.

What recommendations would you give to someone considering this product?

Before you think about implementing the product solution, I suggest you analyze its scope and use cases thoroughly during the sales process. Given the amount of work involved in establishing the flows, it is important to think about this from both the stakeholders' and the administrator's points of view.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Lalit P.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product! better than salesforce CPQ

Likeliness to Recommend

10 /10

What differentiates SAP CPQ from other similar products?

If we compare SAP CPQ than salesforce CPQ, I believe SAP CPQ enables businesses to have more options in order to access, data integration, complex deal visibility and many more.

What is your favorite aspect of this product?

User friendly, best UI.

What do you dislike most about this product?

As of now, nothing.. But would look forward for updates.

What recommendations would you give to someone considering this product?

You can go for the paid version, because you are going purchase a big deal after using trail version.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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