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What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

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Awards & Recognition

SAP SuccessFactors HCM won the following awards in the Talent Management category

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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

12% Negative
12% Neutral
76% Positive

Pros

  • Security Protects
  • Enables Productivity
  • Respectful
  • Helps Innovate

Cons

  • Under Delivered

Feature Ratings

Average 79

Talent Acquisition

83

Employee Engagement

83

Career Pathing

82

Compensation Management

82

Learning and Development

81

Wellness

81

Collaboration

78

Performance Management

76

Onboarding Offboarding

76

Rewards Recognition

76

Succession Planning

75

Vendor Capability Ratings

Average 76

Breadth of Features

81

Business Value Created

79

Vendor Support

78

Availability and Quality of Training

77

Ease of IT Administration

76

Quality of Features

76

Ease of Data Integration

76

Usability and Intuitiveness

74

Ease of Customization

73

Product Strategy and Rate of Improvement

71

Ease of Implementation

71

SAP SuccessFactors HCM Reviews

Soban R.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Beast software for human resources services

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Variety of features, easy to use, easy to integrate

What is your favorite aspect of this product?

Organization chart, job requisition, interview central, position creation, offer approval form, onboarding, performance management, and learning and development

What do you dislike most about this product?

Sometimes it takes time to modify the features you are proposing

What recommendations would you give to someone considering this product?

If you are looking for software that provides comprehensive human resources services, such as talent solutions, core HR, collaboration tools, and workforce analytics, then you should choose this software.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Tiffany C.

  • Role: Human Resources
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Pricing is great and ideal for smaller companies

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

I would say the breadth of features for only having a small piece of the pie. We used it only for performance/talent management areas, versus as a whole HCM system. We were impressed from that angle.

What is your favorite aspect of this product?

I believe it has the potential to be a great product for small companies looking to automate the difficulty of performance management into a system.

What do you dislike most about this product?

I think it is extremely difficult to learn because it is not intuitive. Thankfully, they have a great team available to help, but the first year of implementing it was definitely challenging compared to other systems I have used. With that being said, I would still give it a chance now that I've had some experience with it, but they can definitely improve their look and feel to be more conducive to learning.

What recommendations would you give to someone considering this product?

If you are a smaller org and have the time to really dive into the capabilities, this is a great product. If you have more trouble learning systems, SAP might not be the best option if you don't have the bandwidth to train and really dig deep on the backend setup.

Pros

  • Effective Service
  • Saves Time
  • Fair
  • Performance Enhancing

PIYUSH A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Excellent product for HR module.

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

First for, SAP product is always trustable and all functionality are meet which we required.

What is your favorite aspect of this product?

- Easy to use, no documentation required to run. - Like most, since mobile application is available we can take action through our cell phone. - All the features required for HR module are available. - Faster than other app.

What do you dislike most about this product?

There is no dislike from my end.

What recommendations would you give to someone considering this product?

I highly recommend everyone to use this software for HR module.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Includes Product Enhancements
  • Appreciates Incumbent Status

Cons

  • Vendor's Interest First
  • Under Delivered
  • Less Transparent

Most Popular SAP SuccessFactors HCM Comparisons

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