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SAP SuccessFactors HCM Logo
SAP SuccessFactors HCM Logo
SAP

SAP SuccessFactors HCM

Composite Score
7.8 /10
CX Score
7.9 /10
Category
SAP SuccessFactors HCM
7.8 /10

What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Company Details


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Awards & Recognition

SAP SuccessFactors HCM won the following awards in the Human Capital Management - Enterprise category

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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

3
Since last award

94 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

1% Negative
14% Neutral
85% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Enables Productivity
  • Security Protects

Feature Ratings

Average 81

Talent Management

84

Performance Management

84

Employee Record

84

Position Management

84

Benefits Administration

83

Talent Acquisition

82

Payroll Administration

82

Learning and Development

81

Time and Attendance

78

Workforce Planning

78

Compensation Management

76

Vendor Capability Ratings

Average 77

Breadth of Features

82

Ease of Implementation

79

Business Value Created

79

Quality of Features

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

76

Ease of IT Administration

76

Ease of Data Integration

75

Ease of Customization

75

Usability and Intuitiveness

74

Vendor Support

74

SAP SuccessFactors HCM Reviews

Ghadeer H.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Full suite HRIS system

Likeliness to Recommend

10 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Provides employee training materials, handbooks, and more ina variety of languages to making it easy to close the skills gap for employees and their managers. The ability to conduct regular risks assessments that show what would happen if we lost a key employee with crucial skills. It has more than 45 available languages in the system to help find top talent from anywhere in the world.

What is your favorite aspect of this product?

SAP SuccessFactors uses Advanced Encryption Standard 256-bit encryption for data at rest so our private data in the system is well protected from hacks and malicious activity.

What do you dislike most about this product?

With more than 2000 talent metrics that we can use to analyze network, SAP SuccessFactors is so robust that it's challenging to navigate.

What recommendations would you give to someone considering this product?

If you're looking for a full suite of HRIS system that focuses heavily on Talent Management and Employee Experience, then SAP SuccessFactors will be a great choice for you and will even work best for companies with complex, global workforce.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adam K.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Quick review of SAP Success factors

Likeliness to Recommend

6 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Ability to customize and integration across the business. Increase in tools and features to benefit not just HR but across the organization.

What is your favorite aspect of this product?

The Analysts module has so much potential

What do you dislike most about this product?

It can be somewhat clunky in using each module of success factors.

What recommendations would you give to someone considering this product?

You may have to update procedures to minimize meet the system setup without having to customize.

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Prajwal K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

One tool for all HR needs that’s SuccessFactors

Likeliness to Recommend

10 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Broad and wide in terms of each feature and functionality

What is your favorite aspect of this product?

Mass data handling for almost everything

What do you dislike most about this product?

Mobile app is not good

What recommendations would you give to someone considering this product?

Have an end to end demo of all modules before implementing understand the capabilities of each feature and define a solid business process then start implementing and this brings leap to success of your organisation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Most Popular SAP SuccessFactors HCM Comparisons

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